JanH

DST LOGIN SERVER CONNECTION ISSUE (Ukraine)

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JoeW    15,921

Hey everybody. I wish I had better new here. We have been answering tickets about this issue officially with the following

Quote

Regrettably, in accordance with current trade regulations relating to your region and outside of our control, unfortunately we are legally unable to provide online services in Crimea. 
Unfortunately, with these sanctions, we are bound-by-law and access to the game service from these locations are temporarily blocked.

We do apologize sincerely for the inconvenience that this has caused. Thank you for your understanding and patience.

That being said, you should still be able to play Don't Starve Together in in LAN/LOCAL mode by clicking on the "Play Offline" button at the start of the game.

From there, you should be able to go to "Host Game" creating your own local or offline server which will allow you to play the game

Unofficially - It's B.S. that you can't play because of reasons outside of your control and we're sorry -  This has not been done in support of the sanctions. The moment we find out that the sanctions are lifted or find an alternative that helps you with this, we'll make sure we jump right on it. 

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Roy_Anria    1

Hi! Last night all was good, but today i can play DST only offline.. Official steam version. It is a not antivirus or firewall. My IP: 37.55.47.87 , it is Ukraine, but not Crimea. Can you help me? 

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Hello, Administration. I can not access the site, but I could not connect to Klei, which I do not in Crimea, but in Ukraine in Zaporozhye IP: 91.204.60.5 / local IP 192.168.0.100

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KopeH3JIa    1
Posted (edited)

Hello, no connection from client and from dedicated server. (Ukraine, Zaporozhye)

Server return response 

[00:00:07]: [502] Account Failed (6): ""
[00:00:07]: [Warning] Empty error code received, dumping response:
[00:00:07]: 
<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>502 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>
<h2>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds.</h2>
<h2></h2>
</body></html>

Ping 
ping login.kleientertainment.com 
PING geologin.klei.ca (130.211.37.181) 56(84) bytes of data.
64 bytes from 181.37.211.130.bc.googleusercontent.com (130.211.37.181): icmp_seq=1 ttl=57 time=65.8 ms

Traceroute
traceroute to 130.211.37.181 (130.211.37.181), 30 hops max, 60 byte packets
 1  192.168.0.1 (192.168.0.1)  0.300 ms  1.005 ms  1.276 ms
 2  * * *
 3  81-23-22-201.ip.kyivstar.net (81.23.22.201)  20.226 ms  20.474 ms  20.480 ms
 4  81-23-22-202.ip.kyivstar.net (81.23.22.202)  14.794 ms  14.806 ms  15.031 ms
 5  216.239.46.121 (216.239.46.121)  36.394 ms  36.123 ms  36.390 ms
 6  209.85.254.157 (209.85.254.157)  50.216 ms 209.85.254.199 (209.85.254.199)  35.880 ms 209.85.254.157 (209.85.254.157)  48.385 ms
 

 

client_log.txt

server_log.txt

Edited by KopeH3JIa
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Katrek    2

Dear Developers

Hello, I'm Katrek.
I live in Ukraine in Dnepropetrovsk Obasti and I also have a problem with connecting to your servers. You can fix it, please, or 
help me fix it!

Your loyal player KaTrek 

dontstarve_steam_2017-04-25_21-00-50.png

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Mightymad    0
44 minutes ago, Katrek said:

Dear Developers

Hello, I'm Katrek.
I live in Ukraine in Dnepropetrovsk Obasti and I also have a problem with connecting to your servers. You can fix it, please, or 
help me fix it!

Your loyal player KaTrek 

dontstarve_steam_2017-04-25_21-00-50.png

Hi, I'm from Kharkiv, Ukraine and i have the same problem.

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e1sink    0
On 25.04.2017 at 6:54 PM, e1sink said:

The same problem today. Ukraine 

IP 193.93.54.4

no problem now

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Mad_Foxy    0
I live in the Crimea and I have this mistake, how to fix it?

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