JoeW Posted December 30, 2016 Share Posted December 30, 2016 Hey everybody. I wish I had better new here. We have been answering tickets about this issue officially with the following Quote Regrettably, in accordance with current trade regulations relating to your region and outside of our control, unfortunately we are legally unable to provide online services in Crimea. Unfortunately, with these sanctions, we are bound-by-law and access to the game service from these locations are temporarily blocked. We do apologize sincerely for the inconvenience that this has caused. Thank you for your understanding and patience. That being said, you should still be able to play Don't Starve Together in in LAN/LOCAL mode by clicking on the "Play Offline" button at the start of the game. From there, you should be able to go to "Host Game" creating your own local or offline server which will allow you to play the game Unofficially - It's B.S. that you can't play because of reasons outside of your control and we're sorry - This has not been done in support of the sanctions. The moment we find out that the sanctions are lifted or find an alternative that helps you with this, we'll make sure we jump right on it. Link to comment Share on other sites More sharing options...
Alexellon21 Posted January 7, 2017 Share Posted January 7, 2017 We will wait Link to comment Share on other sites More sharing options...
Destros09 Posted February 2, 2017 Share Posted February 2, 2017 It's because of Canadian santions Link to comment Share on other sites More sharing options...
Roy_Anria Posted April 25, 2017 Share Posted April 25, 2017 Hi! Last night all was good, but today i can play DST only offline.. Official steam version. It is a not antivirus or firewall. My IP: 37.55.47.87 , it is Ukraine, but not Crimea. Can you help me? Link to comment Share on other sites More sharing options...
536592_1452787970 Posted April 25, 2017 Share Posted April 25, 2017 I have the same problem. Last night I did play but today I can't connect from my Steam version. Ukraine, not Crimea IP: 188.190.69.161 Link to comment Share on other sites More sharing options...
Nikita263202 Posted April 25, 2017 Share Posted April 25, 2017 Hello, Administration. I can not access the site, but I could not connect to Klei, which I do not in Crimea, but in Ukraine in Zaporozhye IP: 91.204.60.5 / local IP 192.168.0.100 Link to comment Share on other sites More sharing options...
e1sink Posted April 25, 2017 Share Posted April 25, 2017 The same problem today. Ukraine IP 193.93.54.4 Link to comment Share on other sites More sharing options...
s_crew Posted April 25, 2017 Share Posted April 25, 2017 The same problem. Ukraine - Odessa. 188.163.69.216 Link to comment Share on other sites More sharing options...
AnamalZoo Posted April 25, 2017 Share Posted April 25, 2017 Kiev 213.111.118.248 Link to comment Share on other sites More sharing options...
milk091 Posted April 25, 2017 Share Posted April 25, 2017 Ukraine,Nikopol.no connection to.176.112.25.89 Link to comment Share on other sites More sharing options...
KopeH3JIa Posted April 25, 2017 Share Posted April 25, 2017 Hello, no connection from client and from dedicated server. (Ukraine, Zaporozhye) Server return response [00:00:07]: [502] Account Failed (6): "" [00:00:07]: [Warning] Empty error code received, dumping response: [00:00:07]: <html><head> <meta http-equiv="content-type" content="text/html;charset=utf-8"> <title>502 Server Error</title> </head> <body text=#000000 bgcolor=#ffffff> <h1>Error: Server Error</h1> <h2>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds.</h2> <h2></h2> </body></html> Ping ping login.kleientertainment.com PING geologin.klei.ca (130.211.37.181) 56(84) bytes of data. 64 bytes from 181.37.211.130.bc.googleusercontent.com (130.211.37.181): icmp_seq=1 ttl=57 time=65.8 ms Traceroute traceroute to 130.211.37.181 (130.211.37.181), 30 hops max, 60 byte packets 1 192.168.0.1 (192.168.0.1) 0.300 ms 1.005 ms 1.276 ms 2 * * * 3 81-23-22-201.ip.kyivstar.net (81.23.22.201) 20.226 ms 20.474 ms 20.480 ms 4 81-23-22-202.ip.kyivstar.net (81.23.22.202) 14.794 ms 14.806 ms 15.031 ms 5 216.239.46.121 (216.239.46.121) 36.394 ms 36.123 ms 36.390 ms 6 209.85.254.157 (209.85.254.157) 50.216 ms 209.85.254.199 (209.85.254.199) 35.880 ms 209.85.254.157 (209.85.254.157) 48.385 ms client_log.txt server_log.txt Link to comment Share on other sites More sharing options...
Katrek Posted April 25, 2017 Share Posted April 25, 2017 Dear Developers Hello, I'm Katrek. I live in Ukraine in Dnepropetrovsk Obasti and I also have a problem with connecting to your servers. You can fix it, please, or help me fix it! Your loyal player KaTrek Link to comment Share on other sites More sharing options...
Mightymad Posted April 25, 2017 Share Posted April 25, 2017 44 minutes ago, Katrek said: Dear Developers Hello, I'm Katrek. I live in Ukraine in Dnepropetrovsk Obasti and I also have a problem with connecting to your servers. You can fix it, please, or help me fix it! Your loyal player KaTrek Hi, I'm from Kharkiv, Ukraine and i have the same problem. Link to comment Share on other sites More sharing options...
kiesi Posted April 25, 2017 Share Posted April 25, 2017 I am having this same problem. The website "https://login.kleientertainment.com/HealthCheck " reads Error: Server Error The server encountered a temporary error and could not complete your request. Please try again in 30 seconds. Link to comment Share on other sites More sharing options...
kiesi Posted April 25, 2017 Share Posted April 25, 2017 I am having this same problem. I live in Kiev, not Crimea. The website "https://login.kleientertainment.com/HealthCheck " reads Error: Server Error The server encountered a temporary error and could not complete your request. Please try again in 30 seconds. Link to comment Share on other sites More sharing options...
WitEVE Posted April 25, 2017 Share Posted April 25, 2017 all the same, Kiev Ua ..... Link to comment Share on other sites More sharing options...
relikt_art Posted April 25, 2017 Share Posted April 25, 2017 That`s problem too. I`m from Kiyv, Ukraine. No connection to 178.150.25.46 Link to comment Share on other sites More sharing options...
e1sink Posted April 27, 2017 Share Posted April 27, 2017 On 25.04.2017 at 6:54 PM, e1sink said: The same problem today. Ukraine IP 193.93.54.4 no problem now Link to comment Share on other sites More sharing options...
Mad_Foxy Posted May 4, 2017 Share Posted May 4, 2017 I live in the Crimea and I have this mistake, how to fix it? Link to comment Share on other sites More sharing options...
Alexellon21 Posted May 28, 2017 Share Posted May 28, 2017 Is That place dead or Klei Simple don't react on Us? Link to comment Share on other sites More sharing options...
Gagarin-ace Posted October 4, 2018 Share Posted October 4, 2018 today i have connecting problems and even when i login - there is no servers some people say they lost steam inv and even dont have tab for dst and yeah, we are nor from crimea Link to comment Share on other sites More sharing options...
Developer nome Posted October 5, 2018 Developer Share Posted October 5, 2018 Hmm, the DST steam inventory tab isn't affected when you have connectivity problems to Klei. You talk to steam, steam talks to us to ask us what items you have in your inventory. Where you are doesn't really affect the second part of that process, and steam tells us in a special error log whenever they try to get someone's inventory and fail. I suspect you're having troubles reaching steam. Might also explain you not seeing anyone online, you could be stuck on an older build of DST that nobody else is playing anymore, there have been a lot of tiny updates lately. Please reach out to steam first, but if that doesn't pan out and you confirm you're on the latest steam build (check here on the forums of the build number of the latest) feel free to reach out again. Link to comment Share on other sites More sharing options...
Gagarin-ace Posted October 5, 2018 Share Posted October 5, 2018 10 hours ago, nome said: Hmm, the DST steam inventory tab isn't affected when you have connectivity problems to Klei. You talk to steam, steam talks to us to ask us what items you have in your inventory. Where you are doesn't really affect the second part of that process, and steam tells us in a special error log whenever they try to get someone's inventory and fail. I suspect you're having troubles reaching steam. Might also explain you not seeing anyone online, you could be stuck on an older build of DST that nobody else is playing anymore, there have been a lot of tiny updates lately. Please reach out to steam first, but if that doesn't pan out and you confirm you're on the latest steam build (check here on the forums of the build number of the latest) feel free to reach out again. yesterday (actually it was deep night, so must be it was today) i play on one of servers with others and suddenly lost connection when i try to log in back there was some problems and after i log in i find 0 servers, i restart game 2 or 3 times and finaly login and find server (i spend 3-4 min to do this) i have auto updates and care about them also i find out topic about lost inv on steam forun https://steamcommunity.com/app/322330/discussions/0/1728711392728936440/ and deside to check some people i just play with - there are no dst tab (all of them from Ukraine) just find player with same problem from russia today (day time) i loged in without any problems Link to comment Share on other sites More sharing options...
Dominique_Trice Posted November 9, 2018 Share Posted November 9, 2018 Hello my name is Roman i'm live in lviv and i can't play Dont starve together he write me please play in offlane mood Link to comment Share on other sites More sharing options...
Zillvr Posted November 9, 2018 Share Posted November 9, 2018 Hello @Dominique_Trice, welcome to the forums. Try to verify the integrity of the game cache first. If that doesn't work then please go to your documents folder (Documents\Klei\DoNotStarveTogether) and copy client_log.txt: Then make a bug report to the bug tracker and attach your client_log.txt file to your report: https://forums.kleientertainment.com/klei-bug-tracker/dont-starve-together-forge/ Link to comment Share on other sites More sharing options...
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