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nicobile

[Crash] - The game starts but nothing happens

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JermXT    0

I'm having the exact same problems; there is a black screen when I open invisible inc. This started when update 10 came out. I run invisible inc through steam, but I play on a mac-book air. Help?


I'm having the exact same problems; there is a black screen when I open invisible inc. This started when update 10 came out. I run invisible inc through steam, but I play on a mac-book air. Help?


I'm having the exact same problems; there is a black screen when I open invisible inc. This started when update 10 came out. I run invisible inc through steam, but I play on a mac-book air. Help?


I'm having the exact same problems; there is a black screen when I open invisible inc. This started when update 10 came out. I run invisible inc through steam, but I play on a mac-book air. Help?


I'm having the exact same problems; there is a black screen when I open invisible inc. This started when update 10 came out. I run invisible inc through steam, but I play on a mac-book air. Help?

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rooks    26

Hi JermXT, we just pushed a patch that I hope will solve this problem for certain Mac users.

 

It might also help for certain Window users: nicobile, let me know if you notice anything. :)

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Sphingx    91

Reporting from Mac OS here, looks like the bug is fixed!

 

edit: game now takes 2-3 minutes to load up though. Is this intentional?

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nicobile    0

Im still having the same problem, exactly the same. Im sure the game is up to date too.

 

Anything i could try?

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LittleTRex    0

Hello. I don't know if this is right topic to post, but my problem is kinda similar.

 

I think I probably found what is causing black screen with only background music when trying to start first mission of the game.

Looks like it's lack of RAM. (At least in my case)

I'm using Win7 32bit with 4Gb RAM and it seems there is a memory limit for a task in 32bit Windows (smth like 2Gb?) and game probably needs a bit more memory. I found this way to increase this limit:

 

I ran Command Prompt as Administrator, entered "bcdedit /set IncreaseUserVa 3072" then restarted my PC.

 

It worked like a charm, first mission started without any problems, I haven't had time to play yet, but it started and everything was fine!

Hope it helps!

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Dessard    0

Try disabling bloom in the settings.txt in Documents\Klei\InvisibleInc\settings\; that resolves a similar problem on some Linux computers.

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nicobile    0

Hi, thanks for the answer. I tried doing this after reading your post and im still having the same issue.

 

Any other advice?

 

Thanks!

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Jason    450

Hey nicobile, I can understand your frustration. I'm sorry things haven't been able to work for you for so long. 
 

We are wondering if it's possible you have some strange conflict with another piece of software. For example, there was an issue with Visual Studio that caused the game to take a long time to load. Like up to 5 minutes. Another possibility is some kind of protection software misinterpreting Invisible Inc and blocking it? We haven't seen that yet, but thought it might be good to ask about it.

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nicobile    0

I never had any issue with any software before, the only protection software im using right now is mcafee. 

 

I dont mind trying whatever you guys think could solve this. i tried again today and i saw a log in documents, i ll copy paste it, dunno if it will help.

 

Jun 15 16:52:08 -- ### WELCOME TO INVISIBLE INC. ###
 
Jun 15 16:52:08 --   Build_Tag: Production-steam
Jun 15 16:52:08 --   Build_Branch: branches/Launch
Jun 15 16:52:08 --   Build_Date: Thursday May 21, 2015 at 04:57:57 PM
Jun 15 16:52:08 --   Build_Version: 137043
 
Jun 15 16:52:08 -- ### BEGIN LOG ###
 
Jun 15 16:52:08 -- -- AKURunScript( 'config.lua' ) doesn't exist
Jun 15 16:52:08 -- Hash validate: hashes.dat
Jun 15 16:52:08 -- errata.kwad: 6da70b9a9f9274b1e3102e93c7cf0464 (OK)
Jun 15 16:52:08 -- moai.lua: cc8a909d9dc9193646647a3dcfa0d9a4 (OK)
Jun 15 16:52:08 -- scripts.zip: b1341a6f0e41f4ee96e2b049753be90c (OK)
Jun 15 16:52:08 -- main.lua: 1d44de95c6c15b286a9e014a5daaefd9 (OK)
Jun 15 16:52:08 -- 0 fails for 4 hashes.
 
Jun 15 16:52:08 -- [LUA] CONFIG OPTIONS:
APP_GUID: 35021586-30ba-4ec1-9593-cf8ea400fcd5
DEFAULTLVL = 
LOG_FLAGS = table: 082E2C48
CRASH_CHANNEL = #invinc-crashes-137043
SRC_MEDIA = game
TUNING = table: 082E2C70
MANUAL_CAM = false
GUI_MEDIA = data/gui
SOUND_OCCLUSION = true
SHOW_CONSOLE = false
WARPSPEED = 1
NOSAVES = false
NOSPLASH = false
DBG_CAM = false
SOUND_DBG_FILTER = HUD/
SIM_DATA = 
NEXT_UPDATE_TIME = table: 082E2C98
NOSOUND = false
WATERMARK = 
LAST_UPDATE_TIME = table: 082E2CC0
SHOW_MOVIE = true
SOUND_MEDIA = 
NO_AI_TRACKS = false
RECORD_MODE = false
DEV = false
CAMPAIGN_HOURS = 72
DBG_FILE = 
LOCALSEED = function: 082DB310
CLOUDSAVES = true
SAVE_MAP_PNGS = false
LAUNCHLVL = 
Jun 15 16:52:08 -- MMapStream::Open( sound.kwad ): success
 
Jun 15 16:52:08 -- MMapStream::SetupViews( sound.kwad, 0x00000000, 0x2502be6c ): success (largest block was 0x7fef0000)
Jun 15 16:52:08 -- MMapStream::Open( gui.kwad ): success
 
Jun 15 16:52:08 -- MMapStream::SetupViews( gui.kwad, 0x00000000, 0x03cddf04 ): success (largest block was 0x5aec0000)
Jun 15 16:52:08 -- MMapStream::Open( anims.kwad ): success
 
Jun 15 16:52:08 -- MMapStream::SetupViews( anims.kwad, 0x00000000, 0x03e73c54 ): success (largest block was 0x5aec0000)
Jun 15 16:52:08 -- MMapStream::Open( characters.kwad ): success
 
Jun 15 16:52:08 -- MMapStream::SetupViews( characters.kwad, 0x00000000, 0x08bda51c ): success (largest block was 0x5aec0000)
Jun 15 16:52:08 -- MMapStream::Open( images.kwad ): success
 
Jun 15 16:52:08 -- MMapStream::SetupViews( images.kwad, 0x00000000, 0x0017a434 ): success (largest block was 0x5aec0000)
Jun 15 16:52:08 -- MMapStream::Open( errata.kwad ): success
 
Jun 15 16:52:08 -- MMapStream::SetupViews( errata.kwad, 0x00000000, 0x00007a61 ): success (largest block was 0x5aec0000)
Jun 15 16:52:08 -- CreateFile(movies.kwad): INVALID_HANDLE_VALUE (GetLastError() == 2)
 
Jun 15 16:52:08 -- KLEISteamWorkshop::GetModInfo
Jun 15 16:52:08 -- [LUA]  ### Sending app_metrics (launch)...
Jun 15 16:52:08 -- [LUA] { os_build = 1DB1, os_version = 6.1, version = 137043, user = 41591074@steam, os = Windows (WOW64), event = launch, app_guid = 35021586-30ba-4ec1-9593-cf8ea400fcd5, branch = branches/Launch }
Jun 15 16:52:08 --    TEXTURE: '-'          0 =   0.00MB < 
Jun 15 16:52:08 -- [LUA] settings.data = 
table: 1D3C5870
{
    enableLightingFX = true,
    showSubtitles = true,
    enableBackgroundFX = true,
    edgePanDist = 1,
    edgePanSpeed = 1,
    volumeMusic = 1,
    version = 3,
    enableBloom = false,
    volumeSfx = 1,
    enableOptionalDecore = true,
}
Jun 15 16:52:10 --    TEXTURE: '-'          0 =   0.00MB < 
Jun 15 16:52:10 --    TEXTURE: '-'          0 =   0.00MB < 
Jun 15 16:52:10 --    TEXTURE: '-'          0 =   0.00MB < 
Jun 15 16:52:10 --    TEXTURE: '-'          0 =   0.00MB < 
Jun 15 16:52:10 --    TEXTURE: '-'          0 =   0.00MB < 
Jun 15 16:52:10 -- [LUA] splash:onLoad()
Jun 15 16:52:10 -- [LUA] splash:onLoad()

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nicobile    0

Im still not able to play, i would appreciate at least someone telling me that the devs have zero clue of what can be doing this and that i should just stop trying. 

 

I think i deserve some attention after all this time and all the patches that did not help me. Thanks!

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Jason    450

I dug back into this to make sure we covered everything and noticed that it's failing to load the movies.kwad.  Can you do a file search for movies.kwad on your invisible inc files?

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nicobile    0

Thanks for the answer.

 

Yeah, i have it in the main root.

 

D:\Program Files (x86)\Steam\SteamApps\common\InvisibleInc

 

Thats the place where it is. Any ideas? Thanks!

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Jason    450

For a reason unknown to us, the game can't find that file it seems. Maybe it's a permissions thing?  Or antivirus is disallowing it? Are you running as an administrator?

Check Disk might tell you if there is a problem with the file itself. Though I would have expected a "VERIFY INTEGRITY OF GAME CACHE" in Steam to also find a problem like that.

 

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nicobile    0

I tried a couple of times, last one yesterday night, to start the game with the firewall and the anivirus off, but i had the same issue. I did the verify integrity and it all seems fine by steam. I only have one user in this PC, but i did try running the game as admin, still the same problem. 

 

Any other idea?

 

Thanks for the quick answer!

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Jason    450

One of the programmers suggested you could try this.. copy the invisibleinc\ folder in the SteamApps\common\ folder and paste it somewhere else. Then run the invisibleinc.exe from inside that. It was just a random though they had. Other than that, we're out of ideas at the moment.

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Shirsh    129

What if reinstall game to other logical or physical drive (like to D:\ instead of C:\) if there any?

Somewhere outside of "Program Files" or "Program Files (x86)" folder?

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nicobile    0

I just tried this and i get a steam error that says Failed to start game (missing executable). Im trying to run it within the folder, not on steam. Am i doing something wrong or its normal its says this?

 

Thanks

 

I also tried to copy paste the movies.kwad that i asked my brother to send, and nothing new happened

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nicobile    0

What if reinstall game to other logical or physical drive (like to D:\ instead of C:\) if there any?

Somewhere outside of "Program Files" or "Program Files (x86)" folder?

Hi, i just try this after reading your post, it didnt make any difference, sadly. Thanks tho!

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