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      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-

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Found 24 results

  1. Hello! No music in the main menu. In the game itself there is no part of sound effects and musical accompaniment. For example, there is almost no music and sound, as the katana cuts the grass No such problems were observed before the update on Hamlet. Linux Mint 18.3.
  2. Hello everyone! Some time ago i started working on a script that fully automates the procedure of running and updating a server. The following script is my as of now final result (fixes may occur if needed). It does the following in its current configuration: Update the game Start the Caves Start the Master Wait for 20 minutes Check for an update. If an update is not needed, go to 4. is needed, go to 6. Announce on the server that an update is needed and that the server will restart in 15 minutes Repeat the warning 5 and 1 minute/s before the shutdown so every player can plan ahead Shut down the Caves Shut down the Master Go to 1. You can also force a shutdown using the Ctrl + C command in the terminal window of the running script. The log gets hidden away. If you need to check it, you must open the server_log.txt files. If you followed this guide here, you should have everything correctly in place for the script to work. Remember to change your_cluster_name to the folder name of your cluster in ~/.klei/DoNotStarveTogether. For this script to work you need screen installed on your system, but chances are you already have it. #!/bin/bash #### User Variables; Set your preferences #### CLUSTER_NAME="your_cluster_name" MASTER_NAME="Master" CAVE_NAME="Caves" CHECK_UPDATE_FREQ="20m" DONT_STARVE_CLUSTER_DIR="$HOME/.klei/DoNotStarveTogether" DONT_STARVE_DIR="$HOME/dontstarvetogether_dedicated_server" #### Script Variables; Do not modify #### lv_file="/tmp/${CLUSTER_NAME}_latest_version" DONT_STARVE_BIN="./dontstarve_dedicated_server_nullrenderer" #### Functions #### function needs_update() { klei_url="https://forums.kleientertainment.com/game-updates/dst/" latest_version=$(curl -s $klei_url | grep -Po "\s+\d{6,}$" | head -n 1) if [[ -e $lv_file ]]; then current_version=$(head -n 1 $lv_file) fi echo $latest_version > $lv_file if [[ $current_version -lt $latest_version ]]; then echo "1" else echo "-1" fi } function exists() { if [[ ! -e $1 ]]; then failed "File/Dir not found: $1" fi } function failed() { echo "Error: $@" >&2 exit 1 } function command_m() { screen -S ${CLUSTER_NAME}_${MASTER_NAME} -p 0 -X stuff "$1^M" } function command_c() { screen -S ${CLUSTER_NAME}_${CAVE_NAME} -p 0 -X stuff "$1^M" } function stop_server() { command_m 'c_announce("Server stopped by force! Shutting down!")' sleep "2s" command_c 'c_shutdown()' command_m 'c_shutdown()' # The server gets 20 seconds to shutdown normally # sleep "20s" # Should the server still be running; Kill it # if screen -list | grep -q ${CLUSTER_NAME}; then command_c "^C" command_m "^C" fi exit 1 } #### Script routine #### trap stop_server 2 # Check for missing files # exists "$DONT_STARVE_CLUSTER_DIR/$CLUSTER_NAME/cluster.ini" exists "$DONT_STARVE_CLUSTER_DIR/$CLUSTER_NAME/cluster_token.txt" exists "$DONT_STARVE_CLUSTER_DIR/$CLUSTER_NAME/$MASTER_NAME/server.ini" exists "$DONT_STARVE_CLUSTER_DIR/$CLUSTER_NAME/$CAVE_NAME/server.ini" # Check for an update beforehand # needs_update 2>&1 >/dev/null while [[ true ]]; do # Force an update # mv "$DONT_STARVE_DIR/mods/dedicated_server_mods_setup.lua" "$DONT_STARVE_DIR/mods/dedicated_server_mods_setup.lua.bak" echo "Start updating the game." steamcmd +force_install_dir $DONT_STARVE_BIN_DIR +login anonymous +app_update 343050 validate +quit mv "$DONT_STARVE_DIR/mods/dedicated_server_mods_setup.lua.bak" "$DONT_STARVE_DIR/mods/dedicated_server_mods_setup.lua" # Check for DST binary # exists "$DONT_STARVE_DIR/bin" # Run Shards # cd "$DONT_STARVE_DIR/bin" echo "Starting ${CAVE_NAME}." screen -d -m -S ${CLUSTER_NAME}_${CAVE_NAME} $DONT_STARVE_BIN -cluster $CLUSTER_NAME -shard $CAVE_NAME echo "Starting ${MASTER_NAME}." screen -d -m -S ${CLUSTER_NAME}_${MASTER_NAME} $DONT_STARVE_BIN -cluster $CLUSTER_NAME -shard $MASTER_NAME # Checks for updates # while [[ true ]]; do # Check for updates every 20 minutes # sleep $CHECK_UPDATE_FREQ # If there is an update, we will start the shutdown process # result=$(needs_update) if [[ $result -gt 0 ]]; then echo "The server needs an update. Will restart in 15 minutes." command_m 'c_announce("Klei released an update! The server restarts in 15 minutes!")' sleep "10m" command_m 'c_announce("Klei released an update! The server restarts in 5 minutes!")' sleep "4m" command_m 'c_announce("Klei released an update! The server restarts in 1 minute!")' sleep "1m" command_m 'c_announce("Restarting now!")' command_c 'c_shutdown()' command_m 'c_shutdown()' break fi done # We wait till the game shuts down # echo "Waiting for shards to shut down." while [[ true ]]; do if ! screen -list | grep -q ${CLUSTER_NAME}; then echo "Shards are down. Restarting." break fi done done
  3. A simple DST server management script. System Required: Ubuntu12+/Debian7+/CentOS7+. Please let me know if you have any questions. And I am sorry that my English is not very good. dstserver.sh(English) dstserver.sh(Chinese)
  4. Im playing in Ubuntu 18.04 and the game wont start, someone could help please?
  5. I run multiple servers from a dedicated machine Linux Debian 9.4 Stretch. It work pretty well since Uptime show over 100 days (107) but I noticed there's a (!) near the numbers. Does having a long uptime impact performance of the dedicated machine? If yes I'll reboot the machine to reset the countdown. Cheers
  6. Bug Submission Please choose a category *Pick the option that fits the issue the most. Ideally use this in your thread title aswell* [Crash] Platform * Pick your platform. For instance, standalone on Mac is also possible.* StandaloneLinux (Ubuntu 13.10)Do you use mods? no Version Number(taken from the bottom left corner of the screen after pressing backspace) Rev. 88571 2013-10-30_11-54-28 12:05:27Issue title Updater crashes on startup; game runs fine Steps to reproduce Navigate to the directory where you unzipped dontstarve_x64_1383879308.tar from Humble Bundle, and run dontstarve.sh. Observe that it prints out some warnings about Pango fonts, then segfaults even before it creates any new windows. Navigate within the dontstarve/ directory to bin/ and run dontstarve.sh from there. Observe that the game itself works fine, and the crash is in the updater. Any chance I can get either a working updater or a version of the game with the November 14 and November 19 bugfixes? I'm happy to run any commands on my machine that you think would help diagnose the problem. More details: My workaround for "updating" the game had been to re-download everything from Humble Bundle every time an update came out, and then just run the game directly and skip the updater. However, I have recently learned that I still don't have the November 14 bugfix (discovered because my ham bat loses durability). It appears that the most recent version I can download from Humble Bundle is the (un-bugfix'ed) All's Well That Maxwell version.Here's the output from the crash:Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix elementFontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix elementFontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number(updater:18416): Pango-CRITICAL **: No modules found:No builtin or dynamically loaded modules were found.PangoFc will not work correctly.This probably means there was an error in the creation of: '/etc/pango/pango.modules'You should create this file by running: pango-querymodules > '/etc/pango/pango.modules'(updater:18416): Pango-WARNING **: failed to choose a font, expect ugly output. engine-type='PangoRenderFc', script='latin'(updater:18416): Pango-WARNING **: failed to choose a font, expect ugly output. engine-type='PangoRenderFc', script='common'zsh: segmentation fault (core dumped) ./dontstarve.shAs suggested in that output, I have run pango-querymodules > '/etc/pango/pango.modules', so that that file contains an autogenerated comment but nothing else. This didn't affect the behavior, though. I strongly suspect these warnings are a red herring anyway: the updater used to work (when I was running Ubuntu 13.04) but would display little boxes instead of letters. I suspect the Pango warnings are basically saying that I'm going to have little boxes instead of letters, and I suspect that something else is causing the crash.I had previously asked about this here http://forums.kleientertainment.com/topic/28862-updated-ubuntu-to-1310-now-dont-starve-crashes-on-startup/ which is how I learned that I could still play the game even though the updater doesn't work. However, there was no further resolution of how to get a working updater.The updater.log file in the main dontstarve/ directory is empty. Whatever is crashing happens early enough that it doesn't write anything to the log file first.It seems I'm running updater version 19 (i.e., it's in a directory called 19/)I have also tried installing Steam and installing the game through there, but when I run that version it pops up a black window and immediately crashes (even before I can enter my product key), and I don't see any obvious error messages or logs. I have never used Steam before; I'd prefer to get the standalone version of the game updated with the most recent bugfixes.
  7. http://steamcommunity.com/sharedfiles/filedetails/?id=178054418 Basically i open Dont' Starve and load my save and......... Crash Linux 64bit Ubuntu 13.04, Ran last time i tried, tried 3 more times no go
  8. Entry 1 Where do I begin? I guess an explanation is in order. My name is Wilson P. Higgsbury, gentleman scientist, and, although I have no idea if anyone one else besides I will see this, have decided to write down my recollections on the past few... days... weeks... months? It’s been forever since I’ve been able to recall how many days have passed since I first woke here. Whatever amount of days have passed, it’s a refreshing change of pace to just standing by a fire while waiting for the morning to come. I don’t know why I was brought here. All I know that I woke up one day in the middle of nowhere. Actually, now that I think about it, I did remember someone talking to me before I woke up. What was it that I heard? Say pal, you don’t look so good. You better find something to eat before night comes. How did I remember that? I wasn’t even awake yet it’s firmly in my memory, as if it had happened just yesterday. Well, I guess I can say that I took that advice to heart. I’ve learned quickly the rules of this land, having spent my first days here on the brink of death. Never mess with anything you can’t handle, never explore without proper preparations, and most of all, never mess with a swamp. I still recall the horrifying night I spent in one, huddled by a dying fire as I wished for morning to come Sooner, the rumbling of the ground keeping me on the edge, a spear at my side at all times. And yet I survived. No matter how many times I felt death was ready to claim me, I survived. As I continue to write this, I look back in my memories of this place, of all the hardships I’ve suffered, of all the setbacks I had to overcome, of all the troubles I encountered. What is this all for? Why is this happening to me? Am I destined to spend the rest of my life here? All of these questions from a man seeking answers. Answers that I will probably never receive. And questions I have long since accepted will remain unanswered. I will say one thing good out of this entire thing. I don’t have to spend my time on this island alone. Whether we’re all victims of circumstance, or something more, having people to fall back to has made this ordeal a whole lot easier to manage. The fire is dying, and the sun is slowly rising. I have a long day ahead. - Wilson ---------------- Hello everyone! Author here! I guess I should explain what I am attempting here. I've decided that I would attempt my very first After Action Report and use Don't Starve as my guinea pig on the subject. I apologize in advance for a lackluster first part, but I've decided just to try to give my adventure through Don't Starve a bit of a creative spin, try to write each update in whatever way possible, and maybe even have some pictures to help give you an idea of how things are going on. I hope this all goes well. Criticism and Comments are welcome, hopefully that I will be able to improve and figure things out.
  9. Linux and steam

    Hi When the game will be available for Linux on Steam? We can't play multiplayer without this...
  10. Shank 2 linux gamepad

    I've been able to get this to (mostly) work, though it took some trickery.Go into the control settings (About & Settings -> Controls) click on the "Next" icon in the upper right, when it shows you the keyboard controls. It should take you to a different panel that has the controls for your joystick. The (failing) expected behavior is that I should be able to select an item, then press the button I want to bind to it, and it should accept that button. The actual behavior is that when I select an item, it automatically jumps to "DPad 0 Up"The workaround is:On the each item, hold down the NEW button you want to bind, then click the item, then release the button. So if I wanted to bind "Dodge Left" with the "Left bumper" button on my Saitek gamepad, I would hold Left Bumper first, then click on "Dodge Left", then release the Left Bumper. Doing "Up" and "Down" are a little trickier: For DOWN, go to the item immediately above "Look Up" (I think it's "Move Right"), press and hold the DOWN button on your gamepad, then click on "Down", and release. For UP, do the same thing, but from below (or, if you have the buggy behavior, just select the item and press nothing, it will select it by default).I wish there was a way to do key combinations for this -- I have 11 buttons on my Saitek gamepad (it's a near-PS2 clone) and that's 1 too few to match all the bindings.ALSO -- The game does not correctly save my keybindings on exit. I've checked in ~/.klei/shank2/users/ -- and there is a "settings.sav" file, but it is a binary dump (which I found a little strange, given that the graphics are a textual ini file that I can edit).
  11. Shank 2 Linux - last level bug

    After last update(2013-01-05) at the last level Shunk can not go on and jump off the stairs. http://img338.imageshack.us/img338/2825/screenhy.png
  12. Shank 2 on Linux - Survival Mode bug

    After last update I can't play a single player in survival mode.
  13. Do you have the latest update of the game as well? I know we were having some issues with controllers not functioning properly, but they should have been addressed in one of the updates through Humble Bundle.Thanks!
  14. Bug Submission Please choose a category [Gameplay] Platform [*]Steam Version Number 70861 Issue title Items Disappearing in thin air (Even BAGS!) Steps to reproduce After a Boar or Hellhounds battle in the middle of the night. Describe your issue I was preparing a fight with those Boars or Hellhounds in the middle of the night, equipped my logsuit and randomly dropped my bag bellow my base camp and then the hounds came in the middle of the night. I didn't fight them until some of them fell asleep. they're about 10 boars and only 2 left chasing me. I used the flute.. thing to make them fall asleep and then wait for the day comes. after that I fought them and killed them all. After that I was searching for my bag where I put it and now it's gone! It has a lot of important stuff inside and they're all gone! I didn't see what happened but I've encountered some things disappear on my naked eye. Bees nest disappeared in thin air after fighting those killer bees! items disappears when put to a complicated areas. Please fix this...
  15. Playing on Linux (via Humble Bundle / Ubuntu Software Center installation). Campaign mode has worked fine so far.On survival mode, when a "bomber" appears, the entire screen goes black except for the bottom right corner, showing the animated face of the bomber. I suspect it's a layer-transparency issue. The game is continuing to play, except I can't see until the animation finishes. This basically makes survival mode unplayable for now.
  16. Bug Submission Please choose a category [Gameplay] Platform Steam Version Number 12/19 Issue title Trap not working Steps to reproduce Place trap near rabbit hole Scare rabbit towards hole Trap catches him and starts shaking Receive trap, no meat, but durability reduced Describe your issue When I use traps it acts as if it caught something but I get no meat.
  17. Bug in shank2-bin, easy fix

    In the Linux version of Shank 2, it can be only run if the current working directory is /path/to/Shank 2/bin. This is super easy to fix by adding cd "$(dirname "$0")" after the shebang.
  18. Bug Submission Please choose a category [Gameplay] Platform Steam Version Number - Issue title The Bunnies arent there Steps to reproduce create test world (yes i knew there might be bugs) create trap, trap bunnies, some come out ok sometimes they dont Describe your issue i feel the biggest reason why they disappear is because i leave them in the basket over night im not completely sure if this is causing the problems but it might be.
  19. Bug Submission Please choose a category [Gameplay] Platform Steam Version Number 19 De Issue title Invisible treeguard. Steps to reproduce Make a treeguard appear. Describe your issue So I was just collecting some wood when a tree guard appeared and well we was invisible and killed me in a second...
  20. Hi, My laptop contains the infamous nvidia optimus technology. If I start the game normally it uses the intel GPU which is not able to display the game correctly. The game starts, but their are a lot of missing elements. So I use the bumble bee package and its optirun command to start the game, unfortunatelly, the game crashes with the following error upon starting: $ optirun ./Shank Shank: Installed in '/usr/local/games/shank'. ERROR: ld.so: object 'libdlfaker.so' from LD_PRELOAD cannot be preloaded: ignored. ERROR: ld.so: object 'librrfaker.so' from LD_PRELOAD cannot be preloaded: ignored. X Error of failed request: GLXUnsupportedPrivateRequest Major opcode of failed request: 153 (GLX) Minor opcode of failed request: 16 (X_GLXVendorPrivate) Serial number of failed request: 25 Current serial number in output stream: 26 I use a Fedora 16 64 bit distribution. Does anybody have a idea to fix the problem? Thanks.
  21. Just saw a tall bird laying its egg...not a pretty sight lol!
  22. Shank 2 for Linux

    Hello! I downloaded Shank 2 from the Humble Bundle 7 page, and I must be crazy or something, but I can't find an actual executable for Shank 2 in my .tar.gz download. There's just library files and resources. How do I run it? Thank you, Nanthiel
  23. Bug Submission Please choose a category [Graphics] Platform Steam Version Number ????? Issue title graphics not working? Steps to reproduce Open game Describe your issue Hi, this is my first time posting on the forum, and my goal is to see if anyone can help me identify a problem I'm having. You see, when I load up the game, the main menu screen starts glitching out. The graphics are disjointed and misaligned, and sometimes accompanied by rainbow static. I tried making the game full screen, but the game goes all black and must be exited. I tried playing the actual game despite of these problems, and the game ran fine. However, the interface and menus experience the same problem as the main menu. Other than that there are no other problems, and I can't wait to play the game. Oh, and I can't see the version number because of the strange glitch. -Thanks, Axel
  24. I was wondering whether or not they were making multiple platform support (mac/linux) or maybe at least browser support so you can play on firefox etc. I am on mac and use firefox as my main browser so it is just kind of annoying to switch to google chrome every time i want to play.