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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

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  1. Bug Submission Please choose a category [Gameplay] Platform Chrome Version Number 70792 Issue title Tree Guard will only burn once Steps to reproduce 1.Find Tree Guard 2.Bring through fire 3.Wait for it to stop burning 4.Bring through fire again 5.Doesn't burn Describe your issue After you have set the Tree Guard alight once, it will not burn if taken through a fully fueled campfire again. I have tried creating more campfires but the Tree Guard still doesn't burn (I am certain that the campfire is at its strongest). This isn't just a graphical glitch as there is no burning sound and it will not set other things on fire. As far as I'm aware it doesn't take damage either. The only way to make it burn again is to save and quit and then start the game again, however it will still only burn once and restarting the game also takes away the Tree Guard's aggressiveness until hit by the player again, so basically I have a peaceful Tree Guard hanging around my base now.