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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Endramada

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About Endramada

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  1. The Gorge Tournament

    Now to guess about what the reward is...
  2. The Gorge Tournament

    I really want to get the at least the bronze, but I don't have any friends or set group I play with... oh boy.
  3. Most Played Fan Art~<3

    Awesome work!
  4. Thank you. I had this happen to me today, and I got all confused. But now it's fine.
  5. The Forge is Now Live on Steam!

    This is the best I got from my chests.
  6. The Forge is Now Live on Steam!

    Thank you Klei!
  7. Don't Starve: Resumptus

    Charlie looks sooo cute! Great artwork.
  8. Hey guys! I've been thinking a lot about that one Klei Twitch stream that they talked about Maxwell being the first of the nightmare throne, and I wanted to tell you people some of my theories. Kris, (I think that's her name) said something like, there were 0 to 0 people on the throne before Maxwell, and there have been many people after him. (I don't remember exactly what she said...) So, if there wasn't anyone on the nightmare throne before him, then when did the Ancients arrive? As Maxwell states, "They were all dead when I got here." What confuses me is that on the murals we get from the Metheus puzzle, we see that the "king" on the Ancients sits down on a throne. A throne that most people think would eventually be the nightmare throne. If, in fact, that is true, then Maxwell wouldn't be the first on the throne, because the "king" had already been on it. Another thing that is interesting is what Maxwell says in the end of Don't Starve adventure mode, when he is on the nightmare throne... "There wasn't much here when I showed up. Just dust. And the Void. And Them." If there wasn't much but dust and void when Maxwell got to the Don't Starve world, then how did the Ancients get there? Maxwell says they were dead when he got there, but he also says there wasn't much in the world other than dust, void, and them... A bit confusing. Here is just a side note: I noticed a similarity between the shape in the middle of the gateway in the first mural, and one of the phases of the moon. Do you see it? There seems to be something suspicious about the moon. Maxwell only refers to the moon as, the "moon". What could that mean? There seems to be a magical connect between the moon and the Don't Starve world... Anyway these are a few thoughts I've had lately about DS lore. What do you guys think?
  9. Queen Charlie - Fan Art

    Impressive!
  10. I really enjoy the videos you make about Don't Starve Together. Thank you for taking time to make them... :D

    1. Zeklo

      Zeklo

      Glad you like them ^^