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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

__IvoCZE__

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  1. Maxwell Memes: The Sequel

    Yeah the Gliding thingie... I found out that with The Grand Forge Boarrior
  2. Maxwell Memes: The Sequel

    Mumsy scratching her eye and being a nazi OR dabbing CONFIRMED.
  3. Recipes unlike accomplishments are stored on YOUR computer , therefore if you factory reset your computer then the recipes disappear because you deleted them.
  4. Speaking for you Speaking for me I need the Gorge in [ WHEN MY NON POTATO PC COMES THRU MAIL ]
  5. R.I.P me... I wasn't into Don't Starve When W.C. Puzzles were still a thing.
  6. OMG TRY DECIPHING THE WEIRD WORDS BY - 13 URYYB ZRFFNTR. UNIR RIRELGUVAT V FRAG GB FB RIRELGUVAT. QBA'G JNAG ZR VAGRESRER. HFR JUNGRIRE PUNAARYF PNA. ' MMMMMMM... Means : @PeterA What is dis. HELLO MESSAGE. HAVE EVERYTHING I SENT TO SO EVERYTHING. DON'T WANT ME INTERFERE. USE WHATEVER CHANNELS CAN. ' ZZZZZZZ
  7. I say someone makes the crockpot - skin - food - reskin mod ( IDEA : You have that survivor crockpot skin - you would have kinda scrappy lasagna etc. ) And Klei added the Gorge Crockpot skin : Well therefore we could have cheesecake instead of butterfly muffin... Ofc only if The Gorge comes back.
  8. I say don't mess with the files or yoz will end up with Doki Doki Starve Club!
  9. Lols seems the servers are 'kay now... My pc still is rotten Potato OS.
  10. The Future of Events

    May the Forge come... May the Fork be stabbed into the gateway once again...
  11. Maxwell Memes: The Sequel

    I actually think that WX has strange kinship with potatoes because potatoes are ( almost ) full of everything human body needs to survive , however WX is a robot made of metal - from ground. Do you know what else is in ground? Yes potatoes.
  12. Gnaw's Coins and the Iridescent Gem

    He meant like another AGA ( ancient gateway adventure ) / Event.
  13. FPS Issue.

    Maybe the world updates.. You know... random meteors hitting berry bushes ,making them drop berries which spoil Beefalo mating... Tallbird Family... Sandstorm... ( yes that gives me lags... ) Flammable things burning in Summer ( Wild fires ) ...