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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

skru_loose

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About skru_loose

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  1. Overheating in Mild Season

    Hi Everyone, I apologize for this being a little Thread Necromancy, but this is the most recent post I've seen detailing this issue and I believe I've found the cause. Posting here makes the most sense to me, as it appears directly related to my issue, and posting should bring it to everyone's attention who posted here as well as providing more info for the Devs. Moderators: if this should be its own post, I sincerely apologize. Work your magic and split it off. If I haven't found the cause, then at least a cause. And reporting it here may help Our Glorious Developer OverlordsTM () to track it down. The exact issue is that Mild Season appears to be overwritten by RoG Summer Season: Overheating occurs no later than Day 3, and I see evidence of plant wilting also. I expect that Wildfires would occur, but they don't exist in SW so at least no islands were bursting into flames. After confirming that there had been no changes I could find to Mild Season, and that Overheating and Wilt shouldn't be occurring, I started trying to find another cause. Initially, I thought this was due to an issue with a mod I run, specifically rezecib's "Combined Status" (http://steamcommunity.com/sharedfiles/filedetails/?id=574636989). It was showing a display error: normally, it should be able to tell you what Season you are in and how many days remain. It was either incorrectly reporting the Season as Autumn or telling me outright "Failed!". After chatting with rezecib for a bit, they advised me that his mod was just reporting that there was an issue: SW itself was sending bad info, causing either the incorrect display of Autumn or "Failed!", which was the mod reporting that it was getting invalid data from SW. From what rezecib noted, it was a previously known issue that had been believed stamped out some time back but I wasn't the only one they saw reporting it still on occasion. Which led me here, and other reports similar to mine, also noting that Presets were being used. And that got me to thinking: what if the Presets were causing the issue? I was using Presets that had been generated through a RoG-only play. Though SW setup was indeed showing only the expected SW-specific stuff on the Preset, I wondered if that Preset was somehow silently including RoG Seasonal info and passing it to my SW-only game when using the Preset that I'd generated playing RoG-only maps. For completeness' sake, I use the following mods: rezecib's "Combined Status" - http://steamcommunity.com/sharedfiles/filedetails/?id=57463698 leo's "Extended Map Icons" - http://steamcommunity.com/sharedfiles/filedetails/?id=703451582 BigNew's "999 Stack" - http://steamcommunity.com/sharedfiles/filedetails/?id=683479802 Adam.H's "Boomerang Mod" - http://steamcommunity.com/sharedfiles/filedetails/?id=597822121 Jupiter's "Icebox Tweak" - http://steamcommunity.com/sharedfiles/filedetails/?id=490981201 Pianobeat's "Loot Drop Tweaks: SW" - http://steamcommunity.com/sharedfiles/filedetails/?id=580075924 star's "Extra Slots (SW)" - http://steamcommunity.com/sharedfiles/filedetails/?id=571751170 Nadav's "SmartCrockPot" - http://steamcommunity.com/sharedfiles/filedetails/?id=222342168 I tested a variety of scenarios: I activated no mods/no Presets applied. I experienced no issues with this game. It played exactly as it should: Mild Season initialized correctly and I stopped playing by Day 6 as that was the absolute latest I'd ever seen Summer-like weather in SW. I activated "Combined Status" only/no Presets applied. The results were the same as #1, above. I activated all the mods listed above/no Presets applied. The results were the same as #1, above. I activated no mods/RoG-generated Presets were applied. I experienced Overheating and Plant Wilt by Day 3. I activated no mods/SW-generated Presets were applied. The results were the same as #1, above. I activated all the mods listed above/SW-generated Presets were applied. The results were the same as #1, above. This suggests to me that the issue is that the game engine is silently passing RoG-specific Seasonal information to SW-maps if a SW-game is started using a Preset list created for a RoG-specific map. When no Presets, or SW-specific Presets are used to generate a SW-map, then Mild Season initializes as it is supposed to and the game plays without issue. When RoG-specific Presets are used to generate a SW-map, then Mild Season gets partially or completely overwritten by RoG Summer, with the Summer behavior that SW can actually display, and SW appears to internally report it as Autumn.