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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Jynn

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About Jynn

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  1. i don't even know how to FIND people that stream the game to get the drops lol. Is there a place where you can see them? or do i have to get lucky and manually search for it when someone is actually streaming?
  2. [Minespatch]Ashen Art

    no. i figured 1 picture isn't enough to make a thread over
  3. Glad to know my guess was correct then
  4. [Minespatch]Ashen Art

    i'll ask a mod to remove it then
  5. i'll be happy with my little participation prize haha, no way am i going to get anywhere near Bronze, let alone Silver or Gold
  6. you can score multiple times, but only your highest score is rewarded. So you can keep doing it trying for a higher score
  7. none that matter to the tournament, becuase one of the requirements to get a tournament entry is to not fail a craving so if you put something in that fails the craving, that game wont' count for the tournament
  8. every match needs to have the 4 requirement badges if you want the score entered into the tournament i just did the same haha!
  9. all meals. So if you make Stone Soup, you cannot make Stone Soup again
  10. I like this. It is good. My social-anxiety friend can play with me and we can just play for participation prizes. I am glad a two player team can still meet the requirements ^^
  11. I still wish for creamy fettuccine icon haha
  12. Great to hear, thank you. I'm glad it's not all exclusive to just a handful of winners