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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

The Curator

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  1. That is some magical schizophrenia if the multiple voices he is hearing are somehow passing through his ears and out of his mouth while it is open and just so happen to be spoken as if he is saying them even though they're supposed to be voices being spoken as if to him and or just being inane. Or maybe it's because Pugna's drum voice sounded too much like an actual Don't Starve character voice so they decided to change it to match Winona's and keep the theme of this-doesn't-sound-like-an-instrument-mimicing-a-voice consistent.
  2. This really shouldn't be a thing. It basically means if some body quits or disconnects you all might as well leave. It's possible to reach the Boarrior with a team of five but actually winning is not remotely likely just because of how damage-race the Boarrior gets at low health. There really should be a join in progress and kick player from lobby feature.
  3. Maybe she'll be Xbox One's exclusive piece of Don't Starve Together. Every other iteration has had something the others did not.
  4. In before Misery Dragonfly Hard Mode 500000 health, 24 players required all must know how to 360 no-scope a Catcoon with blowdarts; fight takes ten hours one mistake resets the whole thing. Reward: Fireaxe, axe that sets things on fire. 80 Damage per hit, lasts for three hits.
  5. Are you attempting to peddle the idea that it is unruly to want the company to be even remotely transparent about their intentions, in a game that massively thrives off receiving new content. In a stage where there is no current knowledge about what is going to happen next at all when the community should have received a statement at this point as to the what the future plan is for this game. Perhaps some body should have arrived sooner and said "cue 1 line rant contorting a justified trend and right of the consumer base into an outrageous act of self entitlement in order to contrive something to be negative and condemning about" so that they could have received a cluster of likes for predicting the future you made a reality.
  6. Am certain those new spear skins will be as popular and useful to Tencent players as, any of the other item skins are to Steam players.
  7. Well, we could make it so players can randomly acquire Ruin Relic blueprints by smashing Ruin Relics, offering a neat cosmetic reward for interacting with a curio players normally do not bother with. OR. We could make it so the Metheus puzzle agony never truly ends. Fantastic game design guys, as if adding a boss with 99999 health was not alienating enough for players who actually want to have fun when they play games instead of experiencing a chore-simulator.
  8. It is always amusing when people say they are firefighters while waving around a burning torch.
  9. Yes actually you are one of the people doing it, multiple times. But to ease your egocentricity this, was the factor that turned the habit into a trend. If the post is talking about people doing something, and you are one of the people doing that thing, what exactly is the merit to making a comment where you point that out. Or is there some new internet fad where people state an obvious fact and it is meant to be some kind of wildly clever retort. Alright, here it comes. Your post contains words. #BurnsSoSickTheyNeverLeaveTheHospital
  10. Ironically this is basically the thread where people show up and say new skin releases are confirmed, without providing any actual evidence to prove it. But there is an anime skin collection coming out soon. It has been confirmed.
  11. Oh wow really. Developers aren't omnipresent. Never knew that. You are genius for figuring this out. Actually was referring to the fact that the developers have made no real statement or acknowledgement to games transition from ANR, and thus right now the entire game is in an obscure stasis where the community knows absolutely nothing about what is supposed to be happening. Which is highly unusual and awkward for a company to do to their playerbase when a game is in the post stages of its life, and thus the game and community are depending on the developers updates to keep it fresh. You know, that whole thing. It was a well discussed topic before and after the Metheus puzzle because the developers then and now have said nothing about what they are actually doing; since they have reached the end of the road map they originally laid out. Perhaps some people forgot about this entire concept. Perhaps.
  12. Fixed bug where Wigfrid's model would sometimes be replaced with a fridge. Improved loading time of NPC dialogue. Fixed bug where Wendy would sometimes be Abigail. Winona is now a playable character. Reduced the physical radius of Tesla trees. Improved drop table for frogs. Fixed bug where Wolfgang would sometimes kill everything.
  13. Wonder how long they plan on jerking the community around with these filler updates, before they actually do something. Or are they literally bidding their time before they sneak something important into one of these inconsequential fix updates.
  14. More pay-to-have skins instead of actual content. Could have used those to make a higher tier Miner and Rain hat. Nope. Just more cosmetics most of the community won't use. Which is ironic, because the straw and rain hat already are almost never used. So they're making pay-to-have skins almost no body will use, for items already almost never used. Stellar decision making.
  15. As fantastic as new immersion breaking skins you can only access by paying upjumped prices are, could the game get some actual new items or tweaks instead. Because the developers could have used those Bumble skin models to make entirely new weapon(s) that could be randomly dropped by the Bee Queen, adding more content and reward to their game. And instead they used them to make an overpriced skin almost no body uses that has no practical application even when it is being used. That's what an indie game needs, more development time going into that which does not actually add onto the game.