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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About Zelitor

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  1. vacuum doesn't suck

    Currently the liquid only is effected in that way by heat, rather than pressure, so it's easy for it to form a cork like in this screen shot. especially when there's multiple types of liquid stacked on top of each other, as any amount of liquid in a tile will block gas from passing through, and two types of liquid can't share the same tile. Hopefully all three of those things leading to this problem will get changed later though.
  2. As I said before, the game still sometimes crashes while the doors are open. the ice was also coming out as ice, instead of cold air or liquid, because it was still cold enough to be ice. Not only that but any amount of testing your assumptions would have shown that it's actually coming out even colder than it started. and dropping out as -268.83. rather than being warmer like you claimed. And the crash happens with the room as nothing but vacuum. so it's it can't be from over pressure
  3. kcal going from 20k to 0 randomly on cycle 1

    From what I can tell, the game tracks how much food you have, based off of how much can be reached by your dupes. In the screenshot here there isn't a path available for them to get back to where the food is. so as a result, there is no food within reach, and therefore 0 kcal able to be eaten by them.
  4. -268.15°C cold gas no longer seems to crash while in pipes, however after it exits a vent and turns into solid form, it seems to crash after a second or two. Ice testing.sav