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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About Risu

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Oxygen Not Included
  • Alpha Contributor
  1. If it was cheaper then it would be less effective. That mass is what makes them useful.
  2. Are you sure the duplicant checkpoint isn't the one in the useless POI that is always dead by the time you find it?
  3. Think of it as a long pipe compressed into 2x3 space. Not requiring a pump is a bonus.
  4. Thermonuclear Detonation.
  5. Have you confirmed the inventory of the dock destroying the oxygen? Also check the suit's tank as it says how much is in it.
  6. The first line relates to the conversion from the inventory. The second line relates to the collection from the environment. Definitely could be represented better.
  7. This new zone type has replaced the role void cells originally fulfilled.
  8. So anybody notice that sand is not only renewable, you can actually make more of it? Deoderizer makes more clay than the filtration medium. Kiln makes 100 kg of clay into 100 kg ceramic. Crusher makes 100 kg of ceramic into 100 kg of sand.
  9. It'll fall through the door when it opens. Beyond that it's blocking sunlight.
  10. 29649.595687331536388140161725067 in each cell to be exact.
  11. They actually release bubbles that rise up through all liquids that aren't water until it hits water or not a liquid.
  12. Makes sense. They use the same simulation methods as the immobile buildings so the position never needed updated before. Not an issue with the other critters because their state machines force the actions at their current cell.
  13. Offsets the negative happiness from being Tame.
  14. Try to corral the gulp fish above the oil layer using mesh tiles.
  15. -273.15 Celsius is 0 Kelvin. This means there is no energy there. Not a bug, just Celsius being a terrible unit.