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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About ShaTiK

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Oxygen Not Included
  • Alpha Contributor
  1. a) don't mean to sound snarky, but could've you made a screenshot with LESS resolution? Maybe around 240 on long side? b) it's a very first pass on the non-english symbols in ONI from devs. This stuff isn't that fast. Fonts themself a bit shaky, placing is all over the, hm, place. Some stuff don't even use translated lines - just the original ones. So be patient. And btw - after devs will finish with all this - translators will have to edit their work so it will fit nicely. So we are quite some distance from an actually usable and nice translation.
  2. И каждая группа (или индивид) считает себя Д'Артаньяном.
  3. Может мы друг друга не понимаем, но я полагаю что для использования в переводах разрабы предполагают какой-то шрифт, скорее всего свой собственный. Чего нам дает новый шрифт? Или это идет как фанатский мод и шрифт делают сами пользователи? Пока что непохоже
  4. Нет нужды изгаляться со шрифтами. Разрабы сказали что поддержка кириллицы (как и прочих наборов символов) планируется в скором времени. Пока что спокойно переводим, правим и редактируем перевод. А там и поддержку кириллицы введут.
  5. I'm guessing word " $value% " remains the same? It appears in ~3100-ish where Dupes stats are
  6. Not sure if it's a bug, not yet implemented feature or it's working as intended (hope it isn't), but liquid pipes have no heat interactions with surrounding items - gases, liquids, buildings or items that emit heat. And vice versa - nothing affects liquids inside pipe, so in effect pipes have 0 heat transfer, even most basic ones made from sandstone. Thus there is no need for insulated pipes, nor there is any possibility of a fancy liquid-based cooling/heating systems.
  7. Having a lot of wires and electrical devices seems to lower FPS, sometimes in half, when at the power overlay. This is somewhat problematic when placing a lot on new wiring, since it forces this overlay.
  8. duplicate

    Yeah, sometimes, when dupes pick up water from very small pools (less then 1 full kg) they do that - run all over the place, fetching what appears to be less then 1000g of water.
  9. Fmod log file bloat

    Weird. I started new game, then loaded the old game - did all kinds of stuff - and now fmod.log is nice 79mb. Sorry, but I can't tell when it got replaced. Maybe the reason for bloat was long game session - if I recall correctly - I played for quite some time without exiting the game. Probably 4-5 hours
  10. Invisible block?

    Happened to me too - resolved it by reloading the game.
  11. Shower problmes

    I'm sorry, false alarm - turns out shower output just was full, so dupes interrupted the process. Ticked closed, sorry for inconvenience.
  12. Shower problmes

    As far as I saw the shower is a very inconsistent building. 70% of the time dupe goes inside, spend a few moments there and then exits shower, still with "grimy" modifier on him (I may have messed up the exact name - it's the one tied to shower as opposed to "dirty hands"). But the remaining 30% it works just fine - dupes spent some time (not just a few moments) and exit without "dirty" modifier. At all times the shower had both water intake and water outtake was free, so I think it may be some priority thing - they go in, but the task "shower" isn't fixed like visit to the toilet is. Or "dirty" modifier is actually have multiple instances - so dupe need multiple showers to get rid of it completely.
  13. After 15 hours of gamelplay and 3-4 colonies my fmod.log file is already 650mb. Maybe there is some limit, but even 650mb for a log file is a lot. Or maybe there is a limit, but it's not working atm