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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

vixenine

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  1. NightWonder7's Don't Starve Fan Art

    What did Charlie do to your face Wayne? There better not be any scars under that mask . Or I'll give Charlie the 'ol one-two XD Nice work on the motifs for the vest pattern. It really stands out!
  2. Spindlewick's Art

    Now we're talking! What's the name of this tarot card?
  3. Shadow *jazz* Hands

    I think Maxwell just tends to lose his cool more easily than he used to. But i guess getting clothes that don't appeal to his sense of fashion does drive him crazy XD
  4. Shadow *jazz* Hands

    I failed to notice this but @Raspberry Milk does have a point. It's okay brah you're good. I'm happy to see you around again XD. Thanks :D. Maxwell is one of my least favorite characters to draw tbh but i got the hang of drawing him recently. Your feedback is well appreciated And so my Maxwell study continues... (Alchemaxy the notsogladiator) There can be only two probable causes why Maxwell exhibits this kind of demeanor: He's inebriate. He's low on nicotine both leading to rapid decrease in sanity that can only be remedied with tobacco. He never gets a proper cigarette break in the Forge XD.
  5. Spindlewick's Art

    Can you provide a link to the blog please? I'd like to see it Also, I like Wendy's expression and sarcasm here. It looked like Webber kidnapped her and made two spooders keep an eye on her.
  6. Willow asking Wes to draw her like one of his French girls <3 The immeasurable joy Charlie felt in their remarks for coffee will compel her to put up Starbucks XD Also... Wendy would make a sassy spider child.
  7. Don't Starve: Resumptus

    Please tell me it's just a bad joke D8
  8. Shadow *jazz* Hands

    Yo! It's been a while. She's taunting Charlie by the looks of it XD LOL look he's passing a note > u >. That's prolly just a facade Oh wouldn't that be wonderful! But I'm having a hard time finding the opportunity to learn frame by frame animation . I got my inspiration from Sabrina Cotugno's "The Glass Scientist". Web comic just started i highly recommend you check it out :). well he should... cuz he's gonna marry this particular couple that's why and the Forge wasn't getting any smaller XD __________________________________________________________________________________ __________________________________________________________________________________ The Forge, the Gorge then the inevitable Merge... Some mildly relevant doodle dumps. Some of you may have seen some of these in discord... I keep changing how i draw Wilson. This appears to be my most legit one IMO. and in preparation for that upcoming project of mine >_>, I did a Maxwell study doodle more to come... P.S. I just realized it takes me an average of 4 hours to complete a character QuQ.
  9. Artbits from the Sketchbook

    That's not Simon D: That's Trevor
  10. Artbits from the Sketchbook

    @Raspberry Milk Castlevania XD.
  11. They all look amazing!!!! * A *
  12. Artbits from the Sketchbook

    He's can now be like this guy. Only with dark hair. XD
  13. NightWonder7's Don't Starve Fan Art

    Yep. Proles gotta stick together P.S. I want those overalls Winona is wearing. She's lookin hot XD
  14. Doodle Time

    Brilliant! Nothing like Mumsy's milk to bring all those starvers to the yard XD #makethemworkD:
  15. Willow you don't need to do that XD. Did you see how he smiled in the last post?