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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Chaosky

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About Chaosky

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  1. Should be the real poll winner
  2. Do we keep our gorge levels after the beta like we did in the forge event?
  3. This is a reoccurring bug where every time bioluminescent is stored in your inventory or a storage box it will delete / go missing after save and quit. The moment load your save file again and click on the bioluminescents it will be deleted.
  4. I tried this and was still unable to get full screen mode working.
  5. My screens resolution is set to 1920 x 1080 in those setting that you asked me to check.
  6. So I have updated all my drivers, deleted the client.ini file and attempted to switch to full screen as directed. Unfortunately this did not resolve the issue.I have also completely uninstalled DST and reinstalled it, Still no fix at the moment. I am open to any further advice in attempts to resolve this issue, I am a big fan of Don't starve/Don't Starve Together and although I am still playing it in windowed mode for the time being, it is not my preferred setting as the game seems to lose its sense of immersion for me.
  7. I've recently reformatted my PC and installed Don't Starve Together back on it as well. My game does not seem to go full screen mode. I've already tried changing the settings within the interface options. I have also tried to edit the .ini file to manually set my settings to full screen. No luck there as well. Is anyone else having this issue? I tried looking into a fix for this from past issues on older OS's but I have been unsuccessful.
  8. nice, thanks for keeping up with the game.
  9. Torch skins aren't shown properly

    I can confirm this as a bug as well.
  10. I see, thank you for clearing that up for me! Well heres hoping to shipwrecked together then or an entirely different expansion for that matter.
  11. Is this really the last update for DST? or am i misunderstanding some comments ?
  12. Does a new server have to be created to for any of this content or does it appear when the update takes place in the current world you are in? (sorry for double posting, I don't know how to delete the previous post.)
  13. will we have to create a new world to have the ant lion appear in the server?