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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

DelroyBM

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  1. Maxwell Memes: The Sequel

    I like these.
  2. No profile icon for wet goop. 0/10
  3. So, maybe how you've seen, Wes is missing some hair in his Victorian Skin. Not that I have something against being bald, but on Wes is just strange. I wanted to know if this is on purpose or if it can/will be fixed. If it's on purpose, well I'll take it, why not an almost bald Wes? Btw: Thanks for the Gorge and nice job in the trailer and ingame animation, I've always loved it, that's one of the things that called my attention to play DS.
  4. Actually, one of the names given to Pigs ingame is "Bacon". Did the game have any recent update? Maybe we should spawn pigs until we find "Bacon"? I may try later.
  5. Gorge HYPE MEMES

    Why not just put them in Maxwell Memes and make is easier for everyone?
  6. So... dragon?

    Wish it was a dragon, but looked more like a giant-buzzard-thing. Knowing klei, it must be some mix of animal.
  7. Title speaks for itself, I'm at college and probably won't be able to see it, so I wanted to know if any of you or someone else would record it.
  8. Related "Through the Ages" with "Heroes of our Time" there for a reason.
  9. You've goat to be kidding me, the Gnaw is in the sky? How will we be able to see it ingame?
  10. Maxwell Memes: The Sequel

    Hey, got you something better than F, it's:
  11. The event thingy pt. 3

    Bring that kitty here so we can kill it , reap his belly open and activate the gateway, ye please? But I really hope it isn't something like Antlion, if it is, I have hopes in klei it will be something totally difeerent including the biomes, npcs, new dishes etc. In the end, it isnt all about the Gnaw anyway.
  12. The event thingy pt. 3

    Reading the Quagmire portraits I could believe it will be something like Antlion or the Volcano Altar of Snackrifice: You give him some specific foods to apease him, if you don't, wherever you are the pest affects you and other players. But, during the event, maybe we have the option to fight the Gnaw to access some portal, the Gnaw portrait says "no one knows where it comes from" so maybe defeating him is the key to opening the gateway to the next realm, making it obligatory to fight him.
  13. Maxwell Memes: The Sequel

    This is why they dont answer, everyone asks where are the devs and what are the devs up to, no one asks how are the devs.