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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

heckmate

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About heckmate

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Klei Featured Artist
  1. Maxwell Plush

    Another update, almost a year later! They go everywhere with me! They’ve now been on a cruise to Canada, and kept me company for the day I was stuck in the cabin sick with a fever <3 they also went to college with me! It makes having to live in a dorm a little more bearable. PS: changed my display name to match username on tumblr. PPS: Snapchat filters work on the plushies
  2. i was playing with a couple of friends and we can host games just fine, but we get an error when we attempt to join. we get a "Server is not responding" message.
  3. Drew a small comic of Wilson as a child on The Constant!!!! That's Wickerbottom holding his hand and a catcoon that he named Dmitri Mendeleev
  4. I'm trying a new technique in my art where I'm making the line art with vector art and the coloring with raster. Gosh, it's so surreal to see some of my, like, 2016 art in this very same thread. I feel like my art has changed so much
  5. Late submission but here's a comic I made for Christmas!
  6. Drew some more Maxwells since the last time i posted!!! There he is it's the boy
  7. I don't know if this is the right place for this, but it seems I can't create a match. It just says "requesting server" forever- is anyone else having this issue?
  8. Maxwell Memes: The Sequel

    I know it's a bit late for cyclum memes but I made a thing and I can't stop laughing
  9. Maxwell Plush

    awww, its nice to be back!! :') and I sure did!! I gotta take them to more places around the us now!!
  10. Maxwell Plush

    Thought I'd give an update since I haven't posted in a while: they have been traveling as of late! Before I moved to the US I lived in Italy so I could travel to many places, since the airfare is pretty cheap in Europe. One of the countries I visited is Morocco, and while we were there we spent the night in the Sahara desert. We got up at the crack of dawn to watch the sunset. Here Wilson and Maxwell are, watching the sunset in the Sahara! countries i have taken them: -Italy (obviously; I lived there) -Greece (Wilson only; max wasn't created yet) -Belgium (again Wilson only) -Northern Ireland -Ireland -Sweden -Denmark -Morocco -Hungary -England (managed to go to London before we left!) -And now, finally, America i hope to take them to Canada next!! Or Iceland, one of the two But yeah!! They've traveled and I'm proud of them
  11. Some more Maxwells!! (And a Wilson in one of them)
  12. Is it too late to update my art thread? I haven't posted in a while due to being busy and stuff but i i miss this community I wanna revive this threaad also I am now in love with maxwell
  13. I am ridiculously excited for the sitting emotes!!!
  14. Aww can you imagine if all of his friends thought he was annoying :'( my precious boy........
  15. Honestly he probably does! He'd fit right in with that iconic hairstyle! That is adorable!!!!! Omg!!! He probably recites the periodic table too… or pi… what a nerd…