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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

DatShadowJK

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About DatShadowJK

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  1. Don't Starve: Resumptus

    I gotta say it once, wes da man
  2. The event thingy

    This could give us a new theroy...
  3. [Minespatch] Apophenia Art

    Nice one (wait.. is this a reference to that time my avatar was a mlg birb thanks to @Master Jand)
  4. The event thingy

    We have to wait 21 days for this (event? we dont know yet but we are assuming) to take place. Anticipation is real
  5. I have a yt channel where I will now post shietposts..

    heres the link if your care or anything

    https://www.youtube.com/channel/UCHRnW2MiiH0pcBpUCfDD4Aw

  6. Maxwell Memes: The Sequel

    Thats just dark Szc
  7. So some retarded 'child' at school stole my tissue box and took half the tissues. I'm upset now since I bought that >:c

    1. Show previous comments  3 more
    2. DragonMage156

      DragonMage156

      I bet he wasn't even sick! >:c

    3. DatShadowJK

      DatShadowJK

      Indeed

      But it was kinda worth it when 5 other boys came up and started blowing their noses. Then the teacher told 'em to go outside and we were all laughing

    4. DragonMage156

      DragonMage156

      Karma, I guess XD

  8. I became the drug dealer of school since I had a pack of tic tacs.

    1. Show previous comments  2 more
    2. minespatch

      minespatch

      Sheesh, did you get money?:wilson_shocked:

    3. DatShadowJK

      DatShadowJK

      No I did the unthinkable, gave it to them for free.

    4. DragonMage156

      DragonMage156

      Oh no!! (I was tempted to buy some today but I refrained ^^; )

  9. So I was doing some homework about World War 1 then I found.. this: This was world war one.. And this looks like winona's portrait pose. She even has the bow and everything coincidence?
  10. Sisters birthday today :D.

    Also, side note, apparently I only have a maths exam for Half Yearlys

    1. Show previous comments  1 more
    2. DragonMage156

      DragonMage156

      Ooh, link? 0u0

    3. DatShadowJK

      DatShadowJK

      They post dumb stuff.. dooesnt really matter, just a game you maybe not play..

    4. minespatch

      minespatch

      What game?

  11. Maxwell Memes: The Sequel

    non
  12. “Where did my holidays go?”

    is it sad that my holidays felt shorter than a normal school week?

    1. DragonMage156

      DragonMage156

      Always happens, it seems.

  13. Maxwell Memes: The Sequel

    Now set it as your profile pic and give in to the demons
  14. Maxwell Memes: The Sequel

    what have they done to you mother