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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Ressayez

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  1. Wow, the suggestions and feedback tab sure is wild today.
  2. I'm fine with the sanity drain, I personally would rather see the werebeaver get the ability to view the map (without using the minimap mod), wear hats or receive the ability to heal. Buffs to damage and armour would be nice too, but I think that being able to view the map is more important. As it stands, if a player dies as a werebeaver, likely due to a combination of the shadows and not being able to see properly thanks to the screen tint, they cannot view the map as a ghost and must wander blindly.
  3. The Gorge Tournament

    I don't think they said what they did out of spite or malice, but rather out of concern, and a lack of knowledge of what mods and external programs are capable of. Calling their claims vacuous is rather insulting, naive, ignorant, maybe, but these people aren't stupid just because they don't know to what extent things like scripts affect the top teams. Same goes for everyone else expressing their concerns on this thread, I think whether or not they're right about how useful scripts are in The Gorge or not, doesn't matter, use of mods and the state of the servers should be addressed. Perhaps they should integrate some things the various mods for The Gorge already have. Add optional timers, show the cravings to the entire team and stop forcing players to cycle through dialogue to hear the craving if they missed it for the sake of the tournament. One last thing, don't take other's ignorance personally, you know that you've achieved some incredible things, at least, I hope you do. I think what you've managed is impressive.
  4. New Dedicated Server

    Sounds cool.
  5. sorry for emotional and verbal abuse, johm

  6. i love potatoes more than i fear zombies
  7. Sans may have been formerly known as Nass, but he goes by Sans now, and we should respect that UWU
  8. Which is worse, ignorance or Wapathy?
  9. Recipe List (With Craving Specifications)

    A little bonus for the people who helped.
  10. And if they're gonna do that for Wilson, they're gonna need to do it for all of the other asymmetrical features on other characters, like Wendy with her flower, or Webber's Victorian skin.
  11. it does not give a sapphire for snack rounds, ever, this is the problem with the recipe book atm, it only lists the maximum rewards, instead of differing rewards based on what round you gave the dish for it's confusing
  12. i love the fact everything can be sorted by craving and station, but please, please, please just add the differing values when a dish is under a different craving column jam as an unplated snack does not grant a sapphire, it grants 6 coins
  13. Recipe List (With Craving Specifications)

    Only two dishes to go for regular plating, I'll be working on the old coin counts and plated rewards when I have the free time.
  14. Plateless strat (endless soup)

    doesn't give red marks without a plate Tomato Soup (veggie=11 Coins) (soup=1 Medallion, 8 Coins) (snack = 1 Medallion, 8 Coins)