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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

NoscopeFelix

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About NoscopeFelix

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  1. Characters in the game

    Well I play maxwell in don’t starve together. But in normal in don’t starve I play Wilson.
  2. Thank you so much now I know exactly what to do , I got the black room bug just now so the staff and the evidence of my crime is gone . Thanks to you i know what I have to do now and know what to look for . 10/10 would let you help me again .
  3. Whaaaat I scavenged most of the ruins did I really miss it?!? Thanks
  4. Guys I’m lost I saw the edge of this island the first time I entered my pig village ,my home. But I could never reached it so after 10 days of mapping the area out and no success I came to the conclusion that the game bugged out and didn’t connect the islands right so I decided to glitch myself out with a boat and came on the island with a lazy explorer i had to cheat ( it was just to get on the island i swear ;( ) but after 2 days of straying around I see another island that’s not connected. Surely I’m missing something here . Are there some kind of wormholes I’m missing. Help .
  5. Maxwell Memes: The Sequel

    Uiuiui thank you very much good sir.
  6. Maxwell Memes: The Sequel

    One question how the hell did you upgrade the house and make furniture I can’t do any of that?
  7. Do Beefalo have ears?

    They smell and hear through their nostrils . Or they have tiny ears behind their horns.
  8. I’m not sure how webber will have a like advantage. Since there are no mobs that are neutral to him that are usually hostile , even the spider monkeys. I think personally that the bugs ( the insects ,I forgot what their called ) should like him as well as the bug queen.
  9. New discovery on Swashy Hat

    Because your an outlaw. That hat is not just a hat it’s a lifestyle.
  10. I have never seen that shop actually and I only have one city and no fountain. Hmmmmm HMMM
  11. War bucks should have his gun thoooo
  12. Oh so i guess that’s it because It was my PS4 account I can’t get in, well, it’s 100% my fault . :/ I was really excited for this damn.
  13. [Game Update] - 132

    The lock target button could be moved to L3 (pressing the left stick in) it’s unused and wouldn’t get into the way when you inspect things while wanting to rotate the camera.
  14. I log in with steam in as well ,thats why I’m confused why it’s not working. And yes I’m still kicking of that I didn’t get in hahaha ha....