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Klei Bug Tracker

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Bug Comments posted by watermelen671

  1. 21 hours ago, acsoccer1647 said:

    When do I have to pull the file in order to make sure it gets all the info up to the "black hole ate your game" point?

    Upload it when you close the game, that makes sure that everything is recorded. :wilson_goodjob:

  2. 1 minute ago, scorpiantrail said:

    I went through the entirety of the troubleshooting. This is when I updated my graphics driver.

    It is the normal ONI start up and menu sound and I can occasionally hear my mouse interact with the menu buttons.

    Alright, this be outta my realm of expertise. I'ma hand this one over to the devs. :wilson_ecstatic:

  3. On 3/20/2020 at 6:47 PM, Mikekl said:

    I now get a different error "Application oxygennotinclu has been blocked from accessing Graphics hardware".

    Okay, before you start fiddling with your registry files anymore, from what I can tell from looking at your output log it appears you're getting a video card error.


    d3d11: failed to create buffer (target 0x1 mode 0 size 3200) [0x887A0005]

    Are you overclocking your computer? And are you running it on a dedicated GPU?


    RivaTuner / MSI Afterburner - If your system is displaying a black screen when trying to launch Oxygen Not Included, check to see if RivaTuner Statistics server or MSI Afterburner is running in the background. If so, close down the program as some users have encountered these software causing conflicts with the game. 

    Ensure that your system is running the game with a a dedicated GPU (Not Integrated)
    Some laptops with NVIDIA or AMD graphics cards actually contain two graphics chips; an Intel integrated chip for power-saving and a dedicated NVIDIA or AMD chip for high-performance uses such as gaming. Your graphics driver will detect which chip to use based on the program that you're running, but may not correctly detect that the high performance chip is required to run Oxygen Not Included.

    You will have to go into your AMD (CCC Control Panel) or NVIDIA Control Panel and force your dedicated GPU to launch and run Oxygen Not Included. instead of your integrated Intel card.


  4. 4 hours ago, dncn.mcdougall said:

    This happened to me too. I looked at the output_log.txt and found that the problem was the ONI could not write the save file in my documents. This is because my documents live in dropbox. So clearly drobox and ONI were arguing over writing permisions.
    Turning off dropbox fixed this for me.

    From what I can see, it's simply because you didn't "share" it with the game, so the game can't access the files.


    [22:35:05.844] [1] [WARNING] Failed to read C:\Users\dm669\Dropbox\Documents\Klei\OxygenNotIncluded\WorldGenSimSave.dat
    System.IO.IOException: Sharing violation on path C:\Users\dm669\Dropbox\Documents\Klei\OxygenNotIncluded\WorldGenSimSave.dat




    NAME:Butlerian Jihad

    Nice steam name. :wilson_ecstatic:

    On 11/28/2019 at 10:33 AM, TimethyD said:

    I have the exact same problem, I can't start a new game, but my old saves I can start and play

    On 12/23/2019 at 4:49 PM, Grimdarknight said:

    Same issue, pretty annoying.

    Boot game > get to main menu > start new game > loading starts > loading completes > crash to main menu.

    I have tried deleting every ONI related file on my PC.

    Mind posting your logs here? It makes things significantly easier to troubleshoot than shooting blindly in the dark. :wilson_goodjob:

  5. Just now, Ansote said:

    Yup, I just updated the title because of it, ONI isn't downloading those preview.png
    All the mods that need the image are crashing my game (Ony's mod and the Geyser Calc mod)

    Do you have an AV running? Those tend to have anti-ransomware measures enabled for the Documents folder, which can result in ONI getting kicked out from redownloading those preview images.

    If push comes to shove, you can always use a Steam Workshop Downloader to work around the issue and see if that helps.

    Give that a try and post the output log from that attempt, maybe we'll find something new that's actually causing the problem! :wilson_goodjob:

  6. Thought this might be insightful:


    [02:10:30.260] [1] [INFO] UnauthorizedAccessException during IO on  C:/Users/carlo/OneDrive/Documentos/Klei/OxygenNotIncluded/mods/Steam/1833427385/preview.png , squelching. Stack trace was:
     Access to the path "C:\Users\carlo\OneDrive\Documentos\Klei\OxygenNotIncluded\mods\Steam\1833427385\preview.png" is denied. 

    The game doesn't have access to the paths listed. Something is blocking ONI from accessing your mod folder, which is what appears to be throwing the error and causing the game to crash.

  7. If you could post your DXDIAG and output log that's help narrow things down greatly.

    Going off of what you've told me, in the first picture, the game doesn't have permission to edit files, so either run it as admin or go into your AV software and add it to your whitelist. And judging from the second picture, do you have enough space left on your hard drive to have the game run? This is where the DXDIAG would help things.



  8. 5 hours ago, yoakenashi said:

    thermal transfer between solid and gas tiles (which would include steam) is multiplied by 25, meaning gasses next to abyssalite heat faster than liquids or solids

    So...it's a feature?


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