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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

PandoruMish

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About PandoruMish

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  1. [Game Update] - 277795

    Thank you Klei , appreciate your creativity and efforts put into every work you do
  2. Lame drawings by yours Truly.

    I'm being a pigman myself wouldn't be able to resist hugging such Webber of Fortie, snort
  3. Disappearing logs

    I can confirm too, I still witness such bug once in a while. Stumps, logs and pine cones disappear eventually if i just leave them lying on the ground (in caves) at first partially and then completely. Also i remember how several stacks of charcoal disappeared from chest (in caves).
  4. I love your profile banner <3

    1. PandoruMish

      PandoruMish

      Thanks) Here it's full size, it's from my favorite Courage the cowardly dog show

      tumblr_m26uczqMda1r7bzr1o1_500.gif.44c8d59ea6ce4eb276615312243afa9f.gif

      Spoiler

      tumblr_mi54l1zC751qihz66o1_500.gif.85e5964d2fb3b6d9b1a62fc45ba20f4b.gif

       

    2. ImDaMisterL

      ImDaMisterL

      That was a great show, I miss it

  5. Hugs

    Spoiler

    giphy.gif.17a25a2e560245643f0f13426842ba96.gif

     

  6. NightWonder7's Don't Starve Fan Art

    If i'm in game it's more than likely that i made a server with pass "oink" xD
  7. EDIT 2: It happened during scorpions' wave when Wickerbottom dropped staff near the edge, took petrifying tome, petrified all scorpions and Wolfgang used alternative hammer attack which pushed staff out of bounds.
  8. NightWonder7's Don't Starve Fan Art

    Yes, @NightWonder7, feel free also to join our friendly No-Eyed-Deer herd discord server . Here is the link to my Steam profile
  9. Don't Starve: Resumptus

    Oh wow, i love these ink changes and stylish hair setting with overtones... It reminded me of Woodie's Guest of Honor skin's description: "Woodie puts bear fat in his hair when he goes out" xD
  10. Don't Starve: Resumptus

    I bet in this picture Chester is filled with fragrant rosebuds
  11. Maxwell Memes: The Sequel

    More of spiders for @watermelen671
  12. butiful avatar, again,,,

    1. Ootay

      Ootay

      Aww, thank you!

  13. Скриншот 2017-06-12 21.45.43.png

    ...

    1. Auth

      Auth

      Horrible world, trash it.

    2. DragonMage156

      DragonMage156

      What did you do? 0.0

    3. PandoruMish

      PandoruMish

      Just trying to generate a normal world with 4 walrus' camps, reed trap, tall birds (the more dem legs the better), 3 or 4 planted mandrakes (if 2 i regen it), rest things are also important to exist in good quantities

  14. Art by Bendy the demon :adoration:

    For now i will just post it here:

    imagejgj.png

    eJwNyFEOgyAMANC7cABoKbTgZQhBgy4qBtjXsrtv7_N91LufalH7nM9YjFmPUVpf9Zit57rp2lo9t_wcQ5d2mTxnLvu13XMYAnEEJAzBS7DeBkPoPQOjZQQBIgaDgR1FcAnBAkcb_H8iUpSEzkYXQSTd-vVU9f0BUDEoOw.jpgeJwNxFEOgyAMANC7cABoqS3FyxiCBl1UiLCvZXff3sf7mPdzmtnsY7Q-O7cePddntX3UJ5XNllrLuaV2dJvr5dIYKe_Xdo_uCMJEQEFAOahnr46QWYADoAB4ZBCHKoAeZEH4H70y6sRIERekSUUjeVpu-2rFfH90QihW.jpgeJwFwdENhCAMANBdGADa0kJxGUPQoBcVI_h1ud3vva95n8NMZhvj7pNzy95LexbbR3tyXW1trR5rvvduSztdHiOX7Vyv0Z2HyB58DKASlYTUeRQJIClGJIqeITnUQKxEMwJBSKSCiREZZcaEKMyoOF_2c1fz-wN5WShk.jpg

     

    eJwFwdsNhCAQAMBeKAD2wS6rzRiiBr2oGMGvy_V-M1_3Pocb3db73cYQlr3N9Vl86_XJZfWl1nKs-d6bn-sZcu953s716i0wpMjAScEkGQlZYBRREMMBVShKlICmFDXRhECgA5mgMSObTUYQlSDhdPnPXdzvD1MLKDo.jpg

    1. Show previous comments  6 more
    2. DragonMage156

      DragonMage156

      I remember that server.

    3. PandoruMish

      PandoruMish

      you left it i guess 

    4. DragonMage156

      DragonMage156

      Yeah. I don't wanna get too many servers >_<