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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Ambarina

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About Ambarina

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  1. Ambarina's Artsy Stuff

    Hi there I'm back with more stuff Lylla faces, done with reference from various otter photos found online. Drawn with pencil and inkes with markers. Blackjack O'Hare faces, with pencils and no inking because I liked how they came out. Hares are hard to draw.
  2. The Cute Animal Thread

    You linked my tumblr blog hah! "Stay away from my babies!"
  3. The Cute Animal Thread

    One of the neighbourhood cats. Her name is Laika. I don't know if you can see from the photo, but her eyes are differently-colored.
  4. The Cute Animal Thread

    SO FAT! she seems sweet too
  5. Ambarina's Artsy Stuff

    Thank you! Though now that I see it, maybe he'd look more striking with red eyes. Or maybe they should be kept as part of his helmet/goggles.
  6. Ambarina's Artsy Stuff

    Here he is!
  7. Ambarina's Artsy Stuff

    I'M BAAAAAAACK!!! I haven't uploaded anything in months because I've been very buys with many things and because I haven't had much motivation to draw. This one is from December 2016, not sure why I didn't post it before. Moondragon from Marvel comics if she had her father's skin color from the movies. Colored with Adobe Photoshop. Concept of Lylla the otter in a movie-based setting. Based on the Telltale videogame version. Colored with pencils. Lylla holding a rock. Also with pencils. Sketch for a similarly "more realistic" Blackjack O'Hare. Not sure whether to keep him like this or change something. The legs and feet are driving me nuts. I've read that the only way an anthro animal could stand and walk on its toes and keep balance is to have a huge butt so... Criticism welcomed. ^^
  8. [Minespatch] Catawampus cartoon corner

    Eeeeeeeee! Thank you very much, I love it! <3
  9. The Cute Animal Thread

    they're so cute! :3
  10. Ambarina's Artsy Stuff

    Thank you. I don't use Copics (too expensive) but I'm sure the tutorials can help me. I made the first two to get an idea of their appearances. The second batch was me giving them different poses. I'll draw them again interacting.
  11. Ambarina's Artsy Stuff

    Thank you! Do you have any criticism to make? (Other that I should have used pencils instead of markers because the coloring is bad)
  12. Ambarina's Artsy Stuff

    Thanks. Could you tell me what needs improvement?
  13. Ambarina's Artsy Stuff

    More Steam Powered Giraffe fanart. The first one is the current members: Rabbit, The Spine and Zero. The second one os the former members: The Jon, Hatchworth and Upgrade.
  14. Ambarina's Artsy Stuff

    old old old Steam Powered Giraffe drawings I just finished. The first one is how they started, the second one is how they were when I drew the picture (then the redhead left and got replaced).
  15. Ambarina's Artsy Stuff

    Thank you!