• Announcements

    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

TheGoodDarkHero

  • Content count

    38
  • Joined

  • Last visited

Community Reputation

30 Excellent

About TheGoodDarkHero

  • Rank
    Junior Member

Recent Profile Visitors

843 profile views
  1. anyone else hyped about Hamlet!?

    I think a lot of people are excited/want to be excited about hamlet, however people are wary thanks to the shipwrecked commotion (it becoming a standalone, capy allegedly abandoning and such.)
  2. I have been able to play the game completely fine before & still can, however when I click on the 'account' option on the main menu it opens a page that says E_Invalid_Steam_Ticket. That's the only thing on the page, other than a link to the Klei website. I cant remember the last time I clicked on this option but it hasn't affected me so far. Should I be afraid of it doing something?
  3. The 100-day-Maxwell-challenge

    I don't know how to compliment and give feedback on an art piece because as I said previously, I don't know anything about art. Sooo.... good work?
  4. Having trouble trying to download the beta version of DS on android :(

  5. The 100-day-Maxwell-challenge

    That Pikachu looks really good.
  6. Your picture looks like a male steam punker from Terraria. I also swear I have seen it on the Terraria forums too.

    1. Mobbstar

      Mobbstar

      Hehe, I guess. The gear monocle actually comes from my previous avatar, a robot deerclops :p (weird I know)

      If you find it on the T'rara forums again, please let me know. :) 

    2. TheGoodDarkHero

      TheGoodDarkHero

      I will be sure to tell you if I find it again *starts his 400 hour adventure of finding the picture*

    3. Mobbstar

      Mobbstar

      Haha I meant if you happen across it ^_^

  7. The 100-day-Maxwell-challenge

    Look at Wilsons eyebrows.
  8. Nice Homestuck picture.

    1. Show previous comments  5 more
    2. mitboy
    3. TheGoodDarkHero

      TheGoodDarkHero

      Wow! these are really good! I cannot really draw so its good to see other peoples drawings every once in a while. You like Terraria, Undertale and Spore?

    4. mitboy

      mitboy

      Super meat boy and some other games. You can see a list on my profile.

  9. Maxwell Memes: The Sequel

    I know that it is bad, its me first time doing meems ok? pls don't hurt me
  10. Having problems getting the correct profile picture :(

  11. The 100-day-Maxwell-challenge

    It doesn't look that bad. I don't know anything to do with art though.