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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Mafiabrett

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About Mafiabrett

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  1. [Game Update] - 120

    In the past you use to be able to use redeemable codes from (like the Campfire one I think) or the ones that you get from owning Shipwrecked that were given to PC players to also use on PS4. Btw DEVs thanks so much for this update, been dying to play it on the ps4 for a long time
  2. For the past week or so I have been unable to enter the caves. Everytime I try it gives me a infinite loading screen. And pressing any button during the loading screen takes you back to main menu. If you try to rejoin the server you will get stuck in the loading screen as well... I know quite a few others who have the same problem. If this bug isn't worthy of a hotfix.. Then im disappointed.
  3. [Game Update] - 109

    Sweet!!! Thanks so much. Can't wait to play it tonight. Hope you and the Team at Klei have awesome Holiday's
  4. I got this after I got disconnected from a server, tried rejoining.
  5. My first attempt, the right stick wasnt working. When I pressed O to Peer it did so automatically with no option to choose the direction. I haven't been able recreate that bug.. But I have ran into a new spyglass bug that prevents me from using the spyglass at all while on ships. Im still able to use it on land though.
  6. I had this same issue. During the night playing as Wilson, I tried chasing off the hand but the hand got stuck? At a certain point it just stopped retreating away from me, then it started glitching towards the fire (as if I were still chasing it). When the night was finished, the music from the shadow hand kept playing in the same spot. If I left the island the music would go away but if I came back the music was still there. Not to long after i died. So I couldn't tell you if save/quit/restarting would fix the issue or not.
  7. Crafting Tabs

    If your talking about the HUD, its not a bug. Pause the game or at main menu, go to your settings and adjust the Display Area.
  8. I made the spyglass, hopped on a boat to try and find islands.. however upon use of spyglass it just kept looking into 1 direction, the same direction, all 5 uses. I tried positioning my character to face which direction i wanted to use it, tried using both analog sticks to the direction I wanted to use it. But alas none worked. I know on PC you use the right click on mouse to choose a direction so I was hoping the right analog would do this but I haven't gotten it to work. EDIT: okay so I made another one and this time I was able to get the little orb indicator to show up to tell which direction Id be looking. This orb never appeared the first attempt at the spyglass. The first attempt when I went to press O for Peer, it did so automatically with no option to control it. So Id still say this is a bug Im just not exactly sure what I did differently between my 1st and 2nd attempts.
  9. Snow animation

    Seems normal to me, the first few days of winter Ive seen mix of rain and snow, snow on ground then "melting" before finally coming back. Usually the first 1-2 days and last day of winter this happens.
  10. After Kills

    Are you holding down square (attack button) the entire time? Cause ive noticed this to. I think the character gets confused between the next enemy and all the loot on the ground. Usually to stop the spaz attack you have to let go of square or use the left analog stick to break free of it.
  11. I can confirm this. I was able to reproduce this bug on a online server and playing solo. Step 1- Create world (madness), Step 2- Run around explore overworld till able to travel to caves, Step 3- Explore Caves till death, Step 4- Spawn as new character and check overworld map (everything is undiscovered), Step 5- Go to caves and check map (you'll notice the places you've already discovered.
  12. 2 'Giants' Goose/Moose spawned?

    Alright thanks, I did a quick search before posting and I couldn't find anything about it. Que me making this post.
  13. Sorry if its not a bug. But in several hundred hours of playing RoG and quite a bit of DST-beta so far.. Ive never seen 2 giants (same breed) spawn at once and right next to each other. Maybe its just extremely rare? Took place on Klei official East 1 (cooperative) 2 days into Spring, 10 second walk away from base.
  14. touchstone bug

    What Chibi said.. Its not a bug. Touchstones can only be used once per player, but after every use they need a day or two to regenerate before another player can use it. Infact this made me think. I wonder if playing splitscreen makes the touchstone think both players are "1 player" only allowing 1 touchstone use between the both of them. Ill test this in the morning.
  15. Refreshing Spoiled Items

    I tried reproducing this myself and couldn't get it to work either. Tried as you explained in comments (while splitscreen using 2 players inventorys). But maybe there's some minor detail we're failing to reproduce?