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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

artistcrab

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About artistcrab

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Klei Featured Artist

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  1. Artwork

    here is Bean bug Nero XD
  2. dang it i have played wat to much that look at this sweet little house i have

    image.thumb.png.4a040613721dded8318f5b1a29483a12.pngi will be sad when it's gone

     

  3. Klei! i found a bug! as soon as i pick up the bean bug this happened

    image.thumb.png.e44682b16aacc8e218dde42b918b37a7.png

    1. DragonMage156

      DragonMage156

      But which Klei member do we tag? :thinking:

  4. [Minespatch] Apophenia Art

    i think that was my sister who was playing woodie
  5. Hey new art coming this weekend^^

  6. Artwork

    pffff XD
  7. Artwork

    yep XD
  8. Artwork

    omg it feels good to post again here you go I wonder how the klei team would like my small Wilson X3
  9. i have returned^^ back to the forums sorry i have been gone so long i had lost my house and everything to a house fire. im in a new home now and im getting everything back together

    1. Show previous comments  7 more
    2. artistcrab

      artistcrab

      thanks i think he is in a better place

    3. DragonMage156

      DragonMage156

      Wasn't it a pet bird of some sort?

      Well atleast you still have your other pets, family and friends ^_^

    4. artistcrab
  10. Artwork

    heheheh
  11. Artwork

    all done^^ took all day to get done but it was fun this is someone that me and @minespatch had made together she did the drawing i did the ink and color she is going to do her own ink and coloring as well
  12. Non-DST Art

    art will come shortly
  13. Artwork

    some time
  14. OMG YES!!! I GOT IT ohhhh please don't take it away it took me over 12hrs to get T.Timage.thumb.png.2784f240a6c342484cdb12aedd911099.png

  15. Artwork

    Mmmmmmmm X3