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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

TheMightyPikachu

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  1. Tomorrow they´ll giving the prizes!

    wow thats one hell of a participation award.
  2. if you wear the blacksmiths pants and some of the shoes the pants go over the shoes
  3. Maxwell Memes: The Sequel

    maybe making this was a bad idea
  4. [Game Update] - 247542

    rose skins are here its a dream come true
  5. I have all of the Vignettes and i have all of them enabled, but the game is only showing one when loading.
  6. my only question is will the warrior skins drop after the event? or will it be like the halloween event where it only dropped during the event and you can buy it whenever?
  7. they're giving us content in dst for free, you dont even have to pay for the warrior skin set.
  8. Maxwell Memes: The Sequel

    it was my intention all along(???)
  9. Maxwell Memes: The Sequel

    i actually made something. its @Electroely.
  10. Maxwell Memes: The Sequel

    This is fine.
  11. [Game Update] - 214603

    that was last update.
  12. [Game Update] - 214603

    yeah but they aren't .tex
  13. [Game Update] - 214603

    how'd you get the textures for them?
  14. Maxwell Memes: The Sequel

    @Electroely