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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Mooka

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  1. Nice nerf to Ngas power plant, I always though that they were overpower, causing no need to look for other power source supply. Game is pretty better and funny now.
  2. First of all, this is how I feel about the actual direction of DST. I was very addicted to DST, the multiplayer aspect of the game is amazing. I have more than 1000 hours on it. But... I can't keep playing it anymore. The core game (world mode) is the same since the new reign, I know we got some events like the year of the dog but that was not enough. The game needs a huge content update and everytime I think this content exists (shipwrecked and Hamlet in the future) I feel upset about klei. Two years have passed since SW was released and I still can't play it with my friends. It's very frustating. And those events (The forge and The george) came, confirming that we will not getting any core game content soon. Don't get it wrong, those events are amazing and welcome. But why should I spend money buying costume skins or farming them through those events if I will not use it after? I mean, the core game isn't changed for 2 years and I can't play the same thing over and over again for so long. A while ago I heard that you did not want to separate the DST community with DLC and at the same time needed to raise money to continue developing the game. Launching events with skins was the workaround to resolve the issue. This is completely acceptable and I gave all my support to the game, I bought 2 complete skins packs in the forge. At that time I thought that in future we would receive more content for the game. But a lot of time has passed, nothing has been said, we continue to receive event after event, the core game remains the same without any significant change and the DS has just received another world, with a lot of new content, as happened with the SW. This makes me a bit disgusted, because it's the DST that sustains most part of the community and you are not giving it due importance. It's very frustrating seeing DS getting more content while DST core game is stuck. Edit: Sorry, I think this topic was meant to be in feedback.
  3. We also need something (sensor) to measure the stored power in the battery, so we can enable/disable Generators based on it. Nice update, keep it going.
  4. My game crashes everytime I open debug mode. (or show full map)