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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About Karmattack

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  1. I assume all these lines from Wilson saying everything is science are placeholders but the idea of him starting every phrase with "Science says" or something like that is hilarious. "Say pal, you don't look so good " "Science says **** off."
  2. WILBA

    So the consensus of a playable pig was right! And such an adorable one too.
  3. Another loyal for the collection, thanks Klei!
  4. Mmm... It feels bad to be upset about the delay but at the same time this isn't a small delay, it's half a year.
  5. I'm hoping so too, if only because I collect Loyal skins and they released one for the Forge beta participants.
  6. It's better this way though, it's better to know something is in fact coming than to have waited through half a month more of "when is something gonna happen?"
  7. Well we did get a date, thankfully. It's weeks away but I guess we've waited this long.
  8. I hope it includes a date because otherwise it's nothing we don't already know.
  9. The hopes of something actually happening around here after so long continues to dim.
  10. We're hoping there might be a teaser at the end but I honestly wouldn't be surprised if they continued to act like it never happened.
  11. Maxwell dies in Infinity War.
  12. Exactly, that's all I was saying. When you see new stuff it's natural to be like "Something's finally happening!" But no, it's pushed back into the undefined "eventually" zone.
  13. Teased=/=Released. It doesn't count until it's out.
  14. Dang, and here I thought after the content drought something was going to actually happen around here for once. Back to SoonTM I guess.