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    • JoeW

      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-


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About guywithgreenshades

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Oxygen Not Included
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  1. On the switch version (as of this date) the morning and dusk music loops at least 5 times before it suddenly stops. No way to stop it. I find it rather annoying.
  2. will there be more items to come? <3 I love the theme of these items
  3. Seasons vs Caves

    It does this to me on the Switch version as well. I think the best way to fix it is this. When you just exit the caves and you notice it's spring (usually spring for me) I would shut down the game before it saves and relaunch it. (For switch version I used the home button and closed the game, for PC, probably use task manager). When you load the world, the game should correct itself and put you back in whatever season it was. If you notice it's raining in the caves (usually a sign of spring) when you exit the ruins, this method might work too. Not sure, haven't tried it yet but it's worth a shot.
  4. Does twitch mobile work? And yes my account is linked.
  5. I was trying to get to the contaminated water area to try out some features when suddenly, while digging down the hole, poor Brady got glitched into the ground and suffocated to death. Not sure why it happen but its a bug to patch up. Please patch this bug to remember Brady, he was a good man. He kept those generators running and gave up his life to help Klei make this game a better place. Brady: cycle 1-15
  6. Oxygen Not Included Reveal

    its dont starve, but in....
  7. weird how the image doesnt load
  8. Had to make this when the new comic came out Charlie.tif