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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Arlesienne

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  1. Don't Let the League Starve

    But... you suggested I try...? Well, Akuma and then Siegfried getting creeped out.
  2. Busy with work, slacking in terms of DST. Still, I speedran the Atrium today (got there on Day 14 somehow, that 1% chance for a Krampus's sack definitely loved me today, vide screenshots) and that requires a little celebration. Got some more works, either ready or as half-WIPs, but they tend towards other universes and an AU.
  3. So all in all, we got another skin which is Tencent-exclusive? With the entire DST and Steam refusing to cooperate, I cannot really bring myself to care. Is that aiming for my Shipwrecked Maxwell caricature?
  4. Did you disappear from the forums? Also, I sent you a PM that one time. Did you read it? I asked if we could play together sometime, but that was months ago. Hopefully, you get to read it soon.

  5. [Minespatch] Apophenia Art

    I LOVE THIS EDITION!!! Honestly. So many goodies. Your Priapus roleplay. Little Krampii. Ancient Ariel (looks fantastic). All the Festive Pack pieces. And the beauty above... There would have been a distinct sound of *fwoosh* and the sweet, sweet FIREBALL... Yes. As Fan says, fire magic .
  6. It says I was summoned, but I really weren't... *shrug*
  7. Spindlewick's Art

    I see awesomeness going through the roof in this thread. Great artworks. Subscribed!
  8. [Minespatch] Apophenia Art

    Piggies, WX, comics, Charlie, oh my! Spoiling us rotten, you awesome person, you :hug:. Clever father. Got to love sensible questions. Then, Chester and the puppy. Growling! So many goodies. The collection posts make my day. Finally... coffee. I FEEL LOVED!!!
  9. Mena's Random Arts of Stuff and Things

    RRidiculously Awesome.
  10. Dear Sir/Madam, I would like to ask for your assistance with the issue I am having with the 64-bit version of DST. After the last update, I booted the game up only to find over 200 mods pending enabling (ones which I never subscribed to), making the game unplayable due to asking for them to be turned on, being out of date and some-such. I went to clear the mod cache from the game, it did not work. What I did notice was that I can no longer manually remove anything from my mod directory even though I am the only account on my 64-bit Windows 10 with administrative rights. I decided to uninstall the game, which worked while not removing the mod directory's contents. Trying to install it again results in the error as follows: Deletion of the directory through the command line of my system does not work. I am attaching the last log I have. What additional information should I provide? Yours faithfully, Arlesienne
  11. I think I'm keeping a decent Henderson score with @Weirdobob so far.

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  12. I have a love-hate relationship with the newest D&D PC; luckily, my players are always there to show me their support and goodwill.

    unknown.png

  13. [Minespatch] Apophenia Art

    I FEEL LOVED!!!
  14. I confirm the Hallowed Torch has a custom particle effect. It also actually glows from the inside. I can provide screenshots.
  15. oh

    Welcome aboard, @songordon. Did you make a photomanipulation for this to look like cutouts? I'm with our very own @ImDaMisterL, the effect is striking. Bravo! I'm subscribed now and waiting for more.