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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Donke60

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About Donke60

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  1. Mushrooms red, green, blue I eat them all then go boom
  2. StarTheFox's Furred Art

    welcome back
  3. she gonna eat your kids
  4. I still want my table also i need to save all the art here so i can embarrass you later
  5. Ambarina's Artsy Stuff

    yay your back
  6. Artbits from the Sketchbook

    Hogwash to make maxwell uncomfortable all you have to do is forbid him to wear a suit
  7. you prove your own statement wrong. well that is if your controlling him :^)
  8. is this a ****post where they tried to put as many homophones for the word "main" they can think of?
  9. Good job becoming popular now you can like farm like all the goood boys 15 likes toe reveal! 1. 2. he done missed the toilet by ...this much 3 I AM THE GOD OF HELL FIRE
  10. Donke how the heck did you get a title from the title fairy, I wanna be a saxophone :<

    1. Donke60

      Donke60

      The great Joe is the title fairy

      or you can give yourself a title by reaching 1000 posts

    2. AretMaw

      AretMaw

      Wait seriously? You can give yourself a title at 1000 posts?

    3. Donke60

      Donke60

      you won't get the cool title fairy badge

  11. WHYATT big boi he also is jimmy neutron also can i have my CENSORED channel?
  12. Artbits from the Sketchbook

    the name's wes just wes or ... ... .. ... .. ... ../ Wes is a bit of an inherent showoff. He's a performance artist; it takes some guts to do mime stuff in front of others, possibly even crowds of people in the streets of Paris... I guess it depends on the context, Silhouetted against blazing fire? Probably, even if Webber already attached the name "****" to Maxwell when he got tricked. Crap, I can't even type in Lucifer's alt name in here? Well, you get the idea. *** More crap because I don't want to wait 'til tomorrow to post it. Wilson is the spongiest survivor. A lot of my drawings lately seem to feature Wilson grinning maniacally while making other characters really uncomfortable. Also, he's secretly a lorax
  13. New DS quit message

    well yes but the message always changed to reflect something in DST
  14. they updated the leaving quote again for DS now its this pretty neat i guess this means the survivors could be stuck in a loop forced to come back eventually
  15. its family friendly reddit close enough