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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About cmshaw

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    Junior Member
  1. So there doesn't seem to be a place in the bug tracker to report this which does not fill me with confidence, but eh, might as well try! In the iOS app Don't Starve, the Virtual Stick does not block interactions with the objects behind it. However, in the Don't Starve Shipwrecked app, it does block, so touching the stick control does not cause any other action to occur -- the Shipwrecked behavior is the desired behavior. For example, if you are in a dense forest at night and you are holding a torch as you run from spider -- a scenario we've all experienced, I'm sure -- if you let go of the stick control (say, to craft another torch) you can end up being unable to move again! You can get trapped in a cycle where you try to touch the stick control to begin moving, but underneath the stick is a flammable tree, and pressing on a flammable object while holding a torch opens a context menu to examine the object or light it on fire, and opening a context menu closes the stick control until a menu option is chosen, so your options become: stand stoic as you are eaten by spiders, unequip your torch so you can be sucker-punched by Charlie, or set everything on fire and laugh as it burns.
  2. The action button for grabbing does not harvest fish from a nearby fish farm. You have to tap on the fish farm to interact with it.
  3. Swapping a stack of items for an item already placed in a crockpot slot will result in all but one of the stack disappearing. (see steps to reproduce) Might be related to the icebox swap bug from back in 2016, which I can confirm still exists in iOS Shipwrecked.
  4. All of the Home Sea Home new items get described as "It's a...thing" by Walani and WX-78 -- possibly others, but those are the two characters I've tried so far. This includes: tar, tar slicks, tar extractors, ballphin palaces, fish farms, sea yards, sea labs, sea chests, and probably more. Descriptions of older Shipwrecked-specific items such as machetes, coconuts, row boats, etc. are still fine.
  5. It might be building any structure in a cave cleft -- it's happening to me too with a crockpot and a firepit.
  6. This also affects entering or leaving cave clefts.
  7. If you die from being hit by a rock from a volcanic eruption or by being bit by a mosquito (look, I was down to 2 hp and heading towards safety, okay?) your cause of death in the morgue is only "shenanigans".
  8. bug in adventure mode

    I've got this too: This is chapter 2, Game is Afoot, in the peninsula behind the clockwork bridge. I think I also saw a Sunken Boat with flotsam in the previous chapter (Cold Reception), but I was in a hurry and didn't screenshot it. Also, my chapter loading screens are showing the Shipwrecked world gen animation, not the regular one. Platform: PC (Steam) Version: 181319 World: RoG with Shipwrecked compatibility turned on
  9. My Shipwrecked game crashed several times today, and when I looked in the log file I saw many, many instances of this: Stale Component Reference: GUID 241031, @C:/Program Files (x86)/Steam/steamapps/common/dont_starve/data/scripts/components/moisturelistener.lua:111 Stale Component Reference: GUID 241032, @C:/Program Files (x86)/Steam/steamapps/common/dont_starve/data/scripts/components/moisturelistener.lua:111 Stale Component Reference: GUID 241054, @C:/Program Files (x86)/Steam/steamapps/common/dont_starve/data/scripts/components/moisturelistener.lua:111 When I checked my C:/Program Files (x86)/Steam/steamapps/common/dont_starve/data/scripts/components folder, I saw no file named moisturelistener.lua at all. (I don't actually know if this is related to the crashes or not. The file is definitely not there regardless of whether it causes the crash, though.) log.txt