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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Mezukie

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About Mezukie

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  1. Ey bb i heard you like lurking

  2. Hey hot stuff, you lurk here often?

    1. Mezukie

      Mezukie

      yes *hugs*

  3. Dupe-A-Day!

    I decided to draw Ian for a dupe a day :D!
  4. Im a bit more active now, time to go on a liking spree! ouo

    1. ImDaMisterL

      ImDaMisterL

      You got plenty of reactions to choose from now ;)

    2. DragonMage156
  5. Zenna only laid on the flufficorn, practically hugging it. "Yes my steed! We must reach the tea party!" She started rubbing her face against the fluff.
  6. HAPPY BIRTHDAY YOU WONDERFUL PERSON! :wilson_celebrate: love you @Weirdobob :wilson_love:

     

    1. Auth

      Auth

      love you too <3

  7. Mezukies thread of hugs and art!

    helpful kitties sent
  8. Mezukies thread of hugs and art!

    AND I FORGOT ONE @Weirdobob
  9. Wave after Wave

    Silven was admiring the view, and more importantly admiring being throw around in a way with ease. "Sustenance would be easily found if we search the terrain," He said, eager to explore more so than really thinking of the giant birds quest to make sure the Markless Tursai of huge origin would continue his life.
  10. Mezukies thread of hugs and art!

    Welp today is my birthday and I tried to do a big project for it but sadly only got a little done wether from distractions or not being able to work on it soo I'ma show the ones done and then post the others once they're finished @DragonMage156 @Mr.P @Ysulyan @LiptonPee @Chris1488
  11. She took this as a yes and quickly hopped on the flufficorn. "To were the sun does not set," she said to the flufficorn as she still pet them.
  12. Mezukies thread of hugs and art!

    @Battal Niella and Meri
  13. "Great beast, we need transportation to the highest peak," She said as she continued to pet it.
  14. "Do not insult the dragons dinnerware, it is a sensitive subject. And they will have a feast with us that you should not consume before autumn," She kept petting the flufficorn while she talked.