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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

HugorHill

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About HugorHill

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  1. In release update the aluminum was added. Stone hatch should morf into Smooth hatch while eating metals. But his list of morfing metals wasn't updated for aluminium. I waited 5 game days and percent of morfing to Smoth hatch by eating aluminium didn't encreased.
  2. We can meet random food in the water in Warly update. World size setting = SMALL.
  3. I was playing "Invisible, Inc." 15.07.2019 via Steam (current version) with DLC. My character Prisma (from archive / with ability to become a guard) was standing at neighboring cell with camera-dron in guard form. Camera-dron should have been hacked in next turn by "Parasite v1.0". Dron was looking for my characters and started scaning in the start of enemy turn. Its scaning should break Prisma's gaurd form but the game lagged and dron started scaning endlessly (scaning was repeated endlessly).
  4. Laptop: XIAOMI air 13' OS: Windows 10 Home I was playing the game on my laptop by battery charge. Just before the charge is over OS Windows 10 Home gave out an alert "Low Battery" and hided game application. After showing back application the game have lost scene (I can see only black sreen). Game restart did not solve the problem. I should load previously saves to fix this problem.
  5. DEVELOPMENT BUILD: Q1-303707 A duplicant who has tripophobia in theory does not know how to do digging work. But there is one situation where tripophob forgets that he cannot dig. When it is necessary to build a building in the ground and all materials are delivered, the next step is to dig up the block. And at this moment the tripofob, thinking that he "just builds", begins to dig a block (can be seen on screenshot). P.S. In the screenshot, strange duplicate names, since I returned the language English from official Russian
  6. Good day, Klei! I found little bug in camera mechanics. The problem is that I can make the camera going down by itself until I stop it. After some time camera sets under ground/see. Here is some pictures illustrating my problem:
  7. Good day, Klei! I found little bug in camera mechanics. The problem is that I can make the camera going down by itself until I stop it. After some time camera sets under ground/see. Here is some pictures illustrating my problem: View full bug