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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Zarylo

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About Zarylo

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  1. It appears to work in the automation previev update Great job Klei, can't wait for the next release!
  2. I noticed that Duplicants do not open the Pneumatic door when they pass it. Instead they jump from one stair to the other on the opposite side of the door. Locking the door and/or removing acces rights does not stop the duplicants from using the passage. Note how the Duplicant in the Image may navigate to the other side. I have not unlocked any other doors in this playthrough but I'll update if the same issue occurs with other doors.
  3. My Duplicants were not using the bathroom either ... they said ready to use. But then I noticed that the output pipes were full. So I think the tooltip is wrong or misleading.
  4. Constructing a rotateable entity does not work as expected if you change the construction material post rotation. Instead of the desired orientation you get the default one - Even though the floating construction ghost promises otherwise! I was having this (annoying) issue for a long time but was never able to reproduce the behaviour. Now that I understand that selecting material causes it I can avoid the nuisance. Apparently I am one of those weird guys that does things in different order than others Encountered last in DEVELOPMENT BUILD OI-236264 (Oil Upgrade)
  5. I have encountered this bug as well. However I found the culprits are the duplicants. Constructing mesh tiles, and once finished, building pipes inside them will sometimes cause duplicants to misstake the mesh tile for a ordinary diggable tile. In such a scenario they would haul the construction materials (so far as expected) then proceed to "dig" the tile (as if the pipe was planned on a "natural" tile). Digging appears to cause what the game recognizes as pressure damage to the mesh tile. The mesh tile can't be destroyed by pressure damage (which makes sense) and the duplicants will not proceed with the actual construction of the pipe until the mesh tile is destroyed. This causes them to keep digging the mesh tile endlessly, past the point of dropping the mesh tile to 0 "health". The screenshot features two such duplicants trying to dig mesh tiles. Please note that hovering over the duplicant (Catalina) indicates that she is "Digging". The same goes for the other Duplicant (Harold). I suspect you probably confuse the repairing animation with the digging animation. EDIT: in my second screenshot I attempted to dissuade the duplicants from their deconstructive behaviour by ordering them to move away. They will return and resume digging the mesh tile. The second screenshot shows that a dig task has been assigned. trying to cancel the dig task is not possible without cancelling construction of the pipe. Doing so will remove the pipe "ghost" and yield the cosntruction material which was intended for the cancelled task. This material will however be trapped inside the mesh tile rather than drop below (or placed on top of) the mesh tile as expected. Note the tiny sandstone triangle in my third screenshot. (fun fact: Harold gained a skill increase for digging while doing this ... not going to post a screenshot of that though). Waiting for a duplicant to repair the mesh tile works as expected ... causing a second duplicant to repair the mesh tile while the other one still attempts to dig it. Allowing the repairs to finish brings us back to square one where we have a dig task on a mesh tile. Tasking the removal of the mesh tile works around the problem, allows the duplicant (to believe he/she) finished digging the tile and resume construction. This allows to rebuild the mesh tile AFTER the pipe has been finished. I have not encountered this with normal built tiles (like some apparently have), but I witnessed it happen with Airflow tiles as well. (which caused several tons of polluted water to cave into the hydrogen airchamber below (which in turn caused said hydrogen to rise to the roof where it wasn't intended to ever go) ... causing a bit of a mess to say the least. The fact that mesh tiles take substantially longer to rebuild than pipes was just the tip of the iceberg until aforementioned happened.) FINAL EDIT (I hope): If it helps: I have witnessed this to happen with both gas pipes and liquid pipes (insulated editions as well). the screenshots feature iron mesh tiles and sandstone gas pipes. (In other cases, I also used wolframite liquid pipes, granite gas pipes and finally insulated abyssalite gas- and liquid pipes.)