• Announcements

    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

spiderdian

  • Content count

    493
  • Joined

  • Last visited

Community Reputation

1,267 Excellent

About spiderdian

  • Rank
    Connective Detective

Badges

Visited by the Title Fairy
  • Visited by the Title Fairy
    Connective Detective
Don't Starve Together
  • Contributor
Oxygen Not Included
  • Alpha Contributor

Recent Profile Visitors

2,718 profile views
  1. Yeah that makes sense. But I doub't they'd remove mods like that unless they were about applying or messing with the official skins, otherwise stuff like the Modded Skins API would have been shot down long ago
  2. I'm not sure if this has been suggested before. I'd love to see different versions of the Carpet or Chess tiles. Even different shapes and colors of Wooden flooring, like one that is well organized and defined(maybe birch looking). It'd be nice, it would compliment the aesthetics of whatever event skins are getting sold at the moment, like some victorean themed carpets(well.....uh...MORE victorean themed carpets), you know.
  3. Welp so.....thats it?
  4. Recipes?

    Has anyone managed to cook anything with the Big stuff on the pink garden shop? I got the big casserole and pot (4 slots) but died right after
  5. I keep getting locked out of match because my connection fails and I'm not allowed to join again because it's already on going. The least you guys could do is allow rejoins if you've been there already
  6. Its just that the 9 gets cut out on the next layer I put the frames in reverse order(instead of just flipping the image) because of that. Whatever text roll this is, it's coming from top to bottom, hence the nine going to the bottom of the image instead of the top That's all I'm able to do for now tho....I have no idea on how that leads to the answer
  7. Are you sure these lines in the black arent a result of the printscreen app he was using? I went to the video itself at that part and found nothing, unlike when I did it with the print. Mostly sure there is nothing there and its just an editing mistake
  8. All frames I marked with a 2 the ones that stay 2 frames on screen, not sure if that means anything, but I felt it should be noted
  9. This is my main concern. If there are more frames being inverted or flipped, then this is a whole new level of matching puzzle these *seemingly* match together..... I'm trying to see if there's any kind of order
  10. Lol Thats just a black screen
  11. I got all the frames and put them into one big sheet. They seem to be out of order even chronologically, although I'm not sure
  12. I talk about development in Unnatural Dev Log!. Fid is getting things done on CoC while I finish all asset. You can say we're back om track
  13. We have a secret spreadsheet with everything but lore in. Not that we'll share that though....plenty of stuff to come yet
  14. Yeeeeee. Not sure if I'd ask for the rest of the concept arts, that'd break the page(seriously, there are A LOT)
  15. unknown.png

    I couldn't miss this opportunity