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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

spiderdian

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  1. Hamlet

    Well, everything inside a steam bundle gets cheaper when you buy it whole when all other items have been owned already. say..The megapack cuts 20% off the total price of the individual items, thats basically a sale if you owned all other games in the bundle BUT that one you want I got DS+its DLCs cheaper by buying the DS Megapack but already onwing DST. Its probably gonna be a sweet deal regardless
  2. Unused textures/Unimplemented things

    Most of these were can be found here with a little of info http://dontstarve.wikia.com/wiki/Unimplemented_Features The rest does raise some of my curiosity. death_fx seems to be what they used when mobs died. If I recall the Early Access progression for DS, Mobs used to die and their corpse would stay in the local for a while, then were changed to disappear in a smoke cloud, then changed to the current fade into nothing...thing that they do now. I came in expecting the beta wall files in the levels/tiles folder its noce to see what the ruins were supposed to look at
  3. Lol, yeah. What if the player didn't even started all together, and the progression was backwards. They would start as far as possible from each other and have to meet and share their goods to progress. Not sure if that'd fit in the same event tho
  4. Like Remps said. With Forge centering around Combat, and the Gorge on Cooking, the logical direction for it to go would be Exploration/Crafting. I had this idea where you would have a large world with a portal zone located at the very center of it. It would then branch into multiple paths. The goal would be to go into these paths, and gather enough materials to start off a crafting chain that would lead to you getting your ticket out of there. At first I thought maybe each branch would lead to a special gear, and the final contraption that would release a key needing 3-6 of them. You'd have every player going to an area of their own and getting to craft their gear in order to progress the game. Not sure what would classify as a fail, it already kinda sounds like an overcomplicated version of the gorge, a timer would be much of an formulaic repeat, also there would be no guarantee all the players would keep track of the end goal and be objective all the time in order to win.
  5. Yeah that makes sense. But I doub't they'd remove mods like that unless they were about applying or messing with the official skins, otherwise stuff like the Modded Skins API would have been shot down long ago
  6. I'm not sure if this has been suggested before. I'd love to see different versions of the Carpet or Chess tiles. Even different shapes and colors of Wooden flooring, like one that is well organized and defined(maybe birch looking). It'd be nice, it would compliment the aesthetics of whatever event skins are getting sold at the moment, like some victorean themed carpets(well.....uh...MORE victorean themed carpets), you know.
  7. Recipes?

    Has anyone managed to cook anything with the Big stuff on the pink garden shop? I got the big casserole and pot (4 slots) but died right after
  8. I keep getting locked out of match because my connection fails and I'm not allowed to join again because it's already on going. The least you guys could do is allow rejoins if you've been there already
  9. I talk about development in Unnatural Dev Log!. Fid is getting things done on CoC while I finish all asset. You can say we're back om track
  10. We have a secret spreadsheet with everything but lore in. Not that we'll share that though....plenty of stuff to come yet
  11. Yeeeeee. Not sure if I'd ask for the rest of the concept arts, that'd break the page(seriously, there are A LOT)
  12. unknown.png

    I couldn't miss this opportunity

  13. Just some fine(really, REALLY fine) recorders and a pitching tool and bam, sound design. PS: I know this isn't that simple
  14. 100 Days of Challenges

    ooooooh I'll call it Stinky Feet disease! Pretty original, right?