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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Woodlegs

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About Woodlegs

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  1. Loop's Fanarts of Don't Starve little post 8D

    hehehehuehuehheheheeueheuheeueheheh
  2. General Development

    Hey! I'll be buying a drawing tablet for Christmas and I already made a pretty shoddy Volcano caves mod for SW. I know how to port this across and I'm very willing to port it, as a seperate mod with brand new features. I reckon I can get it to a decent state by the time 2016 is up and I already have L on board with the idea and Viva's <word I don't know>, like go-ahead? But not a go ahead. Like, IDK. Anyway, I'd rather this was done alone so we don't get unfinished work left to rot, and I was wondering if I could have your permission to do this. I also need to know how to stop it overwriting the main menu because it seems Shipwrecked doesn't support that. EDIT: Also SW exclusive to take advantage of the many new mechanics it offers.
  3. Insanity Puzzle :D

    Not to necro, but the guy who said Aport... Shipwrecked just came out, and on the stream they said it was being made since DST was a twinkle in Wilson's eye. Possibly like way back here. I think you guys revealed Shipwrecked and nobody caught on.
  4. Flups... Flups are the incarnation of pure evil.
  5. Working Body Heat

    Thought this was in the game originally? At least in DST, first few parts of Winter you ccan be wearing no insulation but running around will stop you freezing when it starts/