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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Eternity7

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About Eternity7

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Don't Starve Together
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  1. https://gyazo.com/97659b0634d250ad73dc663b20bce791 Here is my tracert to item.kleientertainment.com
  2. 1. As you can't see here, I got all my skins but my character appear to have no skins at all. The same problem if I want craft tragic torch, I will always get normal torch skin. http://steamcommunity.com/sharedfiles/filedetails/?id=1223150178 2. Very laggy when it comes to hosting, joining or even logging into the server.
  3. Out Of memory (no mods)

    Confirmed. One of my friends got the same problem. Log file: https://pastebin.com/0nqsbtHj Screen: https://i.imgur.com/lNmqcXZ.png
  4. Error During Initialization

    UPDATE: Apparently, I downloaded DSFix from here: https://obsproject.com/forum/resources/directx-dependency-fixer-dxfix.87/ It fixed my problem!
  5. My friend got this bug when starting up DST. I uploaded the dxdiag and the client_log.txt. The OS is Windows 10 and firewall was already disabled. Any help will be appreciated. [00:00:00]: System Memory: Memory Load: 39% Available Physical Memory: 2313m/3830m Available Page File: 2781m/4470m Available Virtual Memory: 3985m/4095m Available Extended Virtual Memory: 0m [00:00:00]: Process Memory: Peak Working Set Size: 26m Working Set Size: 13m Quota Peak Page Pool Usage: 229k Quota Page Pool Usage: 205k Quota Peak Non Paged Pool Usage:19k Quota Non Paged Pool Usage: 17k Page File Usage: 5m Peak Page File Usage: 5m [00:00:00]: PersistRootStorage is now APP:Klei//DoNotStarveTogether/ [00:00:00]: Starting Up [00:00:00]: Version: 217524 [00:00:00]: Current time: Tue May 23 18:24:49 2017 [00:00:00]: Don't Starve Together: 217524 WIN32_STEAM [00:00:00]: Build Date: 1975 [00:00:00]: Parsing command line [00:00:00]: Command Line Arguments: [00:00:00]: Initializing distribution platform [00:00:00]: Initializing Minidump handler [00:00:00]: ....Done [00:00:00]: Steam AppBuildID: 1832340 [00:00:00]: ....Done [00:00:00]: Fixing DPI [00:00:00]: ...Done [00:00:00]: THREAD - started 'GAClient' (6316) [00:00:00]: CurlRequestManager::ClientThread::Main() [00:00:00]: ProfileIndex:9.37 [00:00:00]: [Connect] PendingConnection::Reset(true) [00:00:00]: Network tick rate: U=15(2), D=0 [00:00:00]: [Warning] CoCreateInstance failed: 0x800706d9 [00:00:00]: [Warning] Failed to initialize Windows Firewall Profile [00:00:00]: [Warning] Failed to initialize, ignoring AuthorizeApp request [00:00:00]: could not load ping_cache [00:00:00]: Offline user ID: OU_76561198277698483 [00:00:00]: SteamID: 76561198277698483 [00:00:00]: THREAD - started 'ConsoleInput' (4220) [00:00:00]: [Warning] CoCreateInstance failed: 0x800706d9 [00:00:00]: [Warning] Failed to initialize Windows Firewall Profile [00:00:00]: HardwareStats: OS name Microsoft Windows 10 Pro version 10.0.14393 architecture 64-bit platformSpecific SP 0.0 CPU numCores 4 features SSE,SSE2,SSE3 name AMD Phenom(tm) II P920 Quad-Core Processor manufacturer AuthenticAMD clockSpeed 1600 RAM megsOfRam 4096 GPU name ATI Mobility Radeon HD 4200 Series driverDate 20150113000000.000000-000 megsOfRam 256 refreshRate 60 videoModeDescription 640 x 480 x 4294967296 colors driverVersion 8.970.100.9001 [00:00:00]: cGame::InitializeOnMainThread [00:00:00]: WindowManager::Initialize [00:00:00]: CreateWindow: Requesting 1280,720 - 5/6/5 - -1/-1/-1 - 0 [00:00:00]: CreateEGLContext failed - Could not initialize egl [00:00:00]: EGL : EGL not initialized. [00:00:00]: esCreateWindow failed - Failed to create EGLContext [00:00:00]: EGL : PrintEGlError called but last call succeed. [00:00:00]: WARNING: Unsupported resolution 1280x720. [00:00:00]: CreateWindow: Requesting 800,600 - 5/6/5 - -1/-1/-1 - 0 [00:00:00]: CreateEGLContext failed - Could not initialize egl [00:00:00]: EGL : EGL not initialized. [00:00:00]: esCreateWindow failed - Failed to create EGLContext [00:00:00]: EGL : PrintEGlError called but last call succeed. [00:00:00]: WARNING: Unsupported resolution 800x600. [00:00:00]: ERROR: Error initializing OpenGl. Your monitor does not support the specified resolutions or your video drivers do not support OpenGL ES 2.0. [00:00:00]: WindowManager::Initialize failed [00:00:00]: WindowManager::Initialize failed [00:00:00]: THREAD - started 'WindowsInputManager' (6384) [00:00:01]: ModWorkshop::CancelDownloads clearing all unfinished downloads [00:00:01]: ModWorkshop::CancelDownloads clearing all unfinished downloads [00:00:01]: CurlRequestManager::ClientThread::Main() complete [00:00:01]: HttpClient2 discarded 0 callbacks. [00:00:01]: Shutting down client_log.txt
  6. Friend cant join server (mod error)

    My friend got the same bug. I told her to fix as you said and It worked! EDIT: It works only with new worlds, not with old worlds with mods
  7. Dupes won't build tiles

    Confirmed. I got the same bug. Sometimes, save and reload fix it. (But It will happen again so you have to reload a lot). Also, dupes won't sweep the materials lying on the grounds no matter what.
  8. One of my friends could not connect to me when I hosted recently (she used to play fine before that) It said "disconnected due to missing mods". I tried to clean all the mods and redownload them but it didn't works Here is the clientlog.txt http://pastebin.com/NkuX1ZQ8
  9. In the summer, there are some succulent grows near the lake. You can go fishing in the lake to get some Crumbled Package. Open it to get a blueprint (Water Potted Succulent Blueprint, Unknown Blue..) , trinkets. I still doesn't find anything news yet.
  10. Have anyone known how to spawn Klaus and Klaus Sack?
  11. In anewreignbeta most recent patch, I always get disconnected after playing for about an hour (It could be crashed or disconnected). Also, I couldn't use command "TheInput:GetWorldEntityUnderMouse():Remove()", the object under my mouse hover will be back for a while.
  12. Couldn't get drops

    After new patch, somehow I couldn't get any drops. I think the 1st skins drop after playing for around 15-30 mins but after 50 days in game, I haven't got any drops yet. EDIT: Finally I got a gift box. I think there is no bug after all
  13. i cant connect to the klei

    Confirmed. I got the same problem. You could try to quit the game and restart it, it works for me.