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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Mr.Mulk

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About Mr.Mulk

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  1. There is a reason if you actually play the "boring" characters and see the potential for so much more. There is a reason if you actually care about good game design in the slightest and want to see the game balanced in a fair, fun way. There is a reason if you want to help the community thrive because they can pick whomever they want and get an enriching, fulfilling experience regardless of their choice. So what would you rather us do? Clearly this is something that matters to the community, and as such we're gonna discuss it. Instead of advocating we don't discuss this perhaps we should encourage feedback and discussion of balance in order to help Klei develop the game further. I respect not wanting eternal posts that go on and on however you don't have to post here, there's plenty of alternatives on the forums. Everything about this post sums up a lot pretty nicely. All we can do is remain civil and respectful while providing feedback for Klei to utilize. Balance is a key factor in every type of game. Can you imagine if in Pac-Man one of the ghosts just immediately teleported to the player and killed them? Or in Mario Bros, if you could just fly around and kill all the enemies at your will? It'd ruin the experience! And I'm not gonna argue it's impossible to enjoy the "boring" characters, as that would be extremely hypocritical (willow main btw). All we're suggesting is that buffing the several characters this post outlines would provide players with a more enriching experience within the game. I mean you yourself refer to the characters in debate as "helpless" which pretty much sums up a lot of what we've been trying to say.
  2. I think it was on purpose. As far as I could tell the only missing/unfinished assets were the store icon and wolfgang's legs, both of which could be easily implemented quickly. If there was something else missing then maybe, but it's a known tactic used by companies to "leak" stuff to excite the fanbase. This helps supplement the hype before an actual release which certainly bodes well for those hoping for a release soon.

  3. Maxwell Memes: The Sequel

    Mr.Mulk replied to Unsound Mind's topic in [Don't Starve Together] General Discussion

    This is absolutely beautiful, I want this to be a thing so much now. I was toying with the idea of making chester hulk Hogan so you could have both as followers

  4. Maxwell Memes: The Sequel

    Mr.Mulk replied to Unsound Mind's topic in [Don't Starve Together] General Discussion

    Just an update on the "art" I think it'd be great if he constantly flew around the player talking about Wrestlemania, how he's gonna take down "the hulkster," and "the cream of the crop" Unfortunately I don't know anything about modding, I can do the assets but I wouldn't know where to start to actually implement this This is what I imagine it saying:

  5. Maxwell Memes: The Sequel

    Mr.Mulk replied to Unsound Mind's topic in [Don't Starve Together] General Discussion

    What am I making?

  6. Maxwell Memes: The Sequel

    Mr.Mulk replied to Unsound Mind's topic in [Don't Starve Together] General Discussion

    Is this a repost from the Don't Starve (Together) Discord mayhaps?
  7. It would be interesting to see if there was another poll asking for "What is the second best character?" I bet we'd see a lot of Wolfgang on that one.

  8. Geni's Random Art thread

    Mr.Mulk replied to geni0529's topic in The Off-Topic Area

    Oh hey I remember this thread, it's been a while. I've got some pages to go through.
  9. Ban Xedlord because you're assuming another's user activity is grounds for a forum ban. Also 299th post
  10. I think Hamlet will have a much healthier launch than Shipwrecked as well. Don't get me wrong, I really enjoy Shipwrecked and I still play it regularly, however upon launch it was still suffering from the bugs (thankfully mostly fixed). Unlike SW, however it really seems the Devs are taking their time with Hamlet to hopefully ensure an excellent user experience.
  11. I agree with this. I also agree that it's time for a character rebalance, although that's pretty obvious by most post. I get some might be afraid because it's been so long or that they worry of a landslide of tweaking will ensue, however I think in this situation it's more than warranted based of the current stance of things.
  12. I'm personally very excited for Hamlet, I trust it's gonna be good. I think what I'm most excited for is how it's gonna rework the style of the game with art and mechanics we've never seen before. Specifically, large indoor buildings with actual walls. I've wanted to see how this would translate to the game's art and I'm glad to see so far it looks well from the screenshots. Even if it takes a long time to release, I'd rather Klei take their time and make sure it's a healthy build upon launch. I, for one, am fine with setting aside 5 bucks in my steam account waiting for its release, I'd rather it not be rushed.

  13. Maxwell Memes: The Sequel

    Mr.Mulk replied to Unsound Mind's topic in [Don't Starve Together] General Discussion

    When is this update going live?
  14. Please take a second to look over the wording a bit more in depth. I stated they admit a buff would be necessary to improve them, not that the group in question thinks a buff is necessary. It's a small detail but it makes a huge difference in meaning. You might not think it is necessary, but even you admitted a buff would be important to improve their characters (with the valid caveat of quality). By this logic we should nerf the meta then, which while I'm not opposed to I understand why Klei will not. The way I'm suggesting to make the disparity less is with a buff to Willow and Woodie, although it could certainly be done the other route too.
  15. Several things. Firstly, the initial group of people you mention, the "people who are opposed to it but don't say anything," you're implying (perhaps unintentionally) constitute everyone who doesn't say anything. I'd suggest that the actual majority of people don't actually have an opinion, as the median play time for players is 2ish hours.The vast majority of players could care less if Klei buffed Willow/Woodie, assuming it wasn't so astronomically gamebreaking it made the game unplayable. To suggest that the fact there is a near constant flow of buff threads has literally no meaning or validity on the subject seems ridiculous, because these forums I'd like to think are a more accurate representation of what constitutes the actual dedicated playerbase. Obviously not everyone is here but the sample is large enough to represent the population, and the fact that there are so many threads coming from just the sample does justifies klei taking notice and making adjustments, at least in my opinion. Not to mention, the forums is the place for concerned players to make their voices heard, and the fact that so many have done this on this very subject must be taken into account as validated evidence of community desire. The true question in regards is to ask whether or not this group, along with the "don't care either way group" is large enough to support the buffs. Some things to point out. Not one of the bunches of threads is suggesting Klei take a "Blizzard Stance" and just immediately start making constant character tweaks. And even if they did, it'd never actually happen as Klei is not Blizzard and has shown no intention of becoming them in regards to character tweaks. Sure we want some character rebalancing but to suggest this is a bad thing "because it may cause this constant tweaking" is extreme, it's still leaving something that's broken, well, broken. If there's a visable issue within the game, it still needs to be fixed regardless of what number fix this is. And to be entirely fair Klei hasn't shown themselves opposed to tweaking entirely, specifically with other aspects of the game. They always seem to be hammering something out or slightly changing another, it's just usually too small for most players to notice. I'll use myself for personal example here. I've played the game for well over a thousand hours, and trust me when I tell you I've encountered a lot of different people. To this day, I have yet to encounter a single person who told me they'd be opposed to buffing Willow and Woodie. And trust me when I say it gets brought up a lot (Willow main here). The closest thing to opposition to a buff I've encountered is the schadenfreude of meta players who enjoy being able to dominate the weaker characters, however even the most belligerent admit a buff would be necessary to improve Willow/Woodie. Really the argument is less about whether or not they need a buff, more about what that buff would constitute. I don't mean any disrespect with this at all, just wanted to point out my opinion(s) on the stances you've made Something I do agree with is the stance that the fact as a community we tend to be splintered on the constitution of the proposed buff hurting our chances of making a difference (although still not justification for inaction). At the end of the day, however it is in Klei's hands so the best thing we could do is work together to figure out how to present our desires in a way that is logical and easy to understand.