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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

Shinray

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About Shinray

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  1. you did add "worldgenoverride.lua" in your cave server settings, right? in the same folder as settings.ini if you did, check your main server logs and see what it says when someone tries to enter a cave. Does it say anything about "Migration failed"?