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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

MiniKeeper

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  1. Since you read "The Complete Webber Saga", I thought I'd let you know it's sequel, "The Complete WX-78 Saga" is out now.

    1. TheTraditionalGentleman

      TheTraditionalGentleman

      Okay. I'll have to give it a look :D   Personally, I think my favorite part of the Webber one was when Wigfrid used the moggles and sleep darts to knock out Wendy. That was hilarious and pretty awesome at the same time

       

  2. "The Complete Webber Saga" is out now!

  3. Remasted editions of all the sagas coming soon-ish! They'll be the entire saga rolled into one post.

  4. The sequel to "Chaos" came out later than I would have liked. The sequel is in the works now, hopfully no more late releases. 

  5. The sequel to "Chaos" will be out Saturday at the latest. I've got a  big plan for my upcoming 25th story. 

  6. The post was stickied. Bravo MenaAthena!
  7. I totally wish new players didn't pick flowers like crazy. Most of the new players don't know picking flowers restores sanity
  8. The "Choices" saga is in the works. It will be the longest one yet.

  9. The Wickerbottom saga concludes with "Thief" although I don't think Wickerbottom and WX-78's rivalry in over quite yet... 

  10. I'm proud to announce I now have the biggest collection of stories on the forum. 

  11. Thanks for the follow! I appriciate it. 

    1. Kaiborg101

      Kaiborg101

      NP! Love your stories! they're really well written! And that is saying something from me I'm a bit of a book/story fanatic, once read around 130 books in about 2 weeks.

  12. You posted on a topic over three years old. Please check the date next time.
  13. The sequel to "Rouge" is out. You can read it here

  14. Rouge is finally out later than expected due to my internet being weird. 

  15. As of this post, I have 17 stories. Plus "Rouge" is being written. 

    1. MiniKeeper

      MiniKeeper

      Hopefully "Rouge" will be out tomorrow!