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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Pimster

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  1. Pim's Artsy Addiction

    Before you edited, I've never watched Pokemon sadly, so the Jacket is kinda just a signature me in a sense uvu Either way, thank you! I feel bad if it doesnt look like it doesn't have much effort, so yeah huhu
  2. Pim's Artsy Addiction

    One Traditional Work related to Don't Starve, Just a personal piece with little fanart too, supposedly it was about Zupale's Archery mod, though I'm not sure if he's still continuing it now? Still, it was a great mod. ❤ Art © 2017 Dinostrophic | Dinopocalypse Productions, All rights reserved. Please do not edit, reproduce or redistribute.
  3. When you finally make a Signature art and hope that it looks a-ok as background art -insert just right meme-

  4. Pim's Artsy Addiction

    Costume? It's a fox furry; my friend loves foxes :D
  5. Pim's Artsy Addiction

    Phew, that worried me for a moment, I'm sensitive to a sudden judgement or certain topics if not clarified well, so my sincerest apologies! D: You can't see this? :0 I quoted it just in case ^
  6. Pim's Artsy Addiction

    I'm kinda just merging my own style with Don't Starve, but if it looks childish like that then my apologies, but frankly I'm quite happy with it, since it speaks for me and don't starve in itself. [And thats kinda the whole point to having your own style isnt it?] thank you for the comment, though I'm not sure whether this is positive or negative. But thank you either way.
  7. Pim's Artsy Addiction

    Just made a friend a Gift, I think I'm settling with this style! :D I think for commissions as well this is a good example, hope it is! uvu <3 Art © 2017 Dinostrophic | Dinopocalypse Productions, All rights reserved. Please do not edit, reproduce or redistribute.
  8. I should practice on getting the style down in terms of don't starve themed. >:0
    ..Then again looking through Mr. Agala's tumblr makes me wish I had a Tim Burton-esc influence to really complete the feeling. :0

    1. Show previous comments  7 more
    2. minespatch

      minespatch

      Have you checked out the livestream? They had a fun tutorial I learned from.:wilson_smile:

    3. Pimster

      Pimster

      Actually, I haven't! I'd love to see, definitely! :D

    4. minespatch
  9. Pim's Artsy Addiction

    It's from Dleowolf's tutorial, though at the moment I'm trying to possibly use Pan's Custom animations rig uvu ❤ Would that be like the bobbly part of the hair? [Like how Wilson's hair bobs up and down like it cant lose it's form?]
  10. Pim's Artsy Addiction

    If it's minor edits, I'm sure it's no big! See what I did dere Though of course if it's anything major I'd have to cap it, don't want my hand to break :'D I think I've got a gif of my currently progressing personal mod, might release it when all the coding's done; I borrowed some colours from Walani since shes technically a caramel-brown skinned in a sense uvu
  11. Pim's Artsy Addiction

    Ahhh, if that's the case, alright, and thank you! :D *progresses to update thread with artsies* gek
  12. Pim's Artsy Addiction

    Huh, if that's fine, awesome! :D Is advertising your work alright too? I noticed peeps posting their commission infos and I wanted to do some $1-2.5 work :3 If not though Ima just drop in some sketchies and fully coloured's ❤ lel pirate modder guy Do you mind if I ask around as well? Currently I'm going through making my own personal Character, though Perks and such, ehhh not really sure how to implement them, if you get me D; also, huehueheuh IT'LL NEVER END jk jk Soon I'll open up a lil drawing of a stand that's just like, "git yer face drawn 'ere! Challenge me to do de art of yer character!" --Could always do the first 3 peeps who comment after me, it's easier; though not sure if people would like it :'0 #sedlyfe
  13. Pim's Artsy Addiction

    I'm personally not sure yet, just thought I'd have to practice a little before college, amirite? ;D Though in all seriousness it's easier to track thieves if i leave a copyright <3 Really?? If thats the case, that'd be awesome! Then at least some of these ideas can come to life! :D ill let Pirate know, slowly this thread will end up being Art & Concepts xD actually do i need to make a new thread for listing up all my work? It seems like every artist I saw has done that :0 [Putting up, "Person's Art Thread"]
  14. Pim's Artsy Addiction

    For Her “You’re like this flower– beautiful, gentle and the light of my life!” *shrugs* I just had the thought, maybe, someday Abigail’s flower could be remade like Maxwell’s pillars? But like in the mini comic, it glows like a fire! :D Some of these ideas I really gotta list down but my coder is still learning [and so am I so yeah,] hopefully this’ll be a new mod in the forums or on steam! nwn ❤ I hope you enjoy ❤ ❤ ❤
  15. Pim's Artsy Addiction

    WX and Walani, hmm, to relate with Walani [coming from tropical islands and loving the oceans,] WX would be a really terrifying partner, considering he might suddenly drown after the days of getting to know him and falling in love with him, I'm not sure! But Any ship is possible, and I'm happy with every ship! >//v//< even the gay ones ❤ Oh my, if Willow and Wilson swapped personalities.. personally it's as if every effort Wilson makes to impress Willow it's always, *sad music sound* This animation [or wilson's frustrated face itself] speaks too well with me and the friends I don't play with [Though still can relate, this is always the most hilarious I've ever seen] x'D