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      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-


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About Cyberboy2000

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Oxygen Not Included
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  1. [Bug] Stuck in The Inner Keep

    I'm at the end of The Inner Keep and for once I decided to kill the pilot, but maybe that was a bad idea, because now the door at the end won't open. In the past I've always destroyed the fuel supply and that has worked fine. Going back and destroying the fuel supply or loading from the checkpoint does not fix the issue. This is the remaster. I've already beaten the level once the way I usually do, but I went back to get one scroll I accidentally skipped.
  2. New Recipes?

  3. Maxwell Memes: The Sequel

  4. Maxwell Memes: The Sequel

  5. Q1/Q2 means January through June. So there's a little less than 3 months left.
  6. Bad Performance [Update 247542]

    Okay, it seems like the issue was a command I used. No need to panic anymore.
  7. Bad Performance [Update 247542]

    Nope, didn't help. The log still looks the same.
  8. Since the last update I can't host worlds anymore because after less than a minute after launching the server the game starts chugging at an escalating rate. I've never had any issues like this before. Turning off mods, lowering the graphics settings, and not using caves helps a little but it is still only a matter of minutes.
  9. Maxwell Memes: The Sequel

    (Here's the transparent version)
  10. I played a few all random games recently and noticed that I had skins for a character other than the one I was using. While playing Wilson I had Wickerbottom's skins, while playing Wickerbottom I had Willow's skins and while playing Woodie I had Webber's skins.
  11. Maxwell Memes: The Sequel

    Yeah runner Woodie is best.
  12. because it's hip
  13. Maxwell Memes: The Sequel

    I like it! We need more Invisible, Inc. memes.
  14. Maxwell Memes: The Sequel

    That photo was taken in 1927, Maxwell died in 1879.
  15. If there's one company that can make this sort of gameplay work without reliance on rng it's klei. Just look at Invisible, Inc.