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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

NotenKi

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About NotenKi

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  1. I've posted this issue repeatedly and I'm going into more detail about said issue.. I believe during this event the advanced users was turned off.. I will check This will cover several events and all involve Noodles. as he choose to urinate 3 times in one day. Why it concerns priority.. the first time he was trapped but he had all he needed to get out of it, yet he never used them for the escape until after THE ACCIDENT.. play drums.. in which he took place over a resivor sorry spelling is poor. but it was the dirty water one no biggie accept that it should of never happened.. he could of placed 1 block in 2 places and gotten out either way, of his supposed trap, Then that Evening, he urinated not once but twice in the sleeping area.. which is over the Water Res.. but it failed but in did get all the dup's totally covered in it since they were coming in or sleeping already twice in the same night he doesn't have a bladder issue nor is he sick, this will lead to a lot of maintenance work for me which I hate to do especially in games.. now he kinda had no he had no excuse there was a auto toilet and an out house both working. but one sink didn't work do to have priority of not fixing, that which needs fixing, and leaving one or 2 blocks undone, for several days.. they had the mats they just choose to run off the to other side where everything was one lower then the pipes and stay there.. every dup is capable of tidy either neutral or pumped up 1 or 2 spots so there is a variety of them. But they left them not to eat not to sleep just to go work someplace where they weren't.... people can claim they work but they don't either way with advanced checked or unchecked they always fail to compete the work in every area until the can't not do it.. this makes you mostly choose to only do one thing at a time but that is certainly not very fun to play... I'd fall asleep in fact I've started falling asleep playing this game.. must be really exciting huh it used to be.. https://steamcommunity.com/sharedfiles/filedetails/?id=1417680541 https://steamcommunity.com/sharedfiles/filedetails/?id=1417680915 https://steamcommunity.com/sharedfiles/filedetails/?id=1417682046 https://steamcommunity.com/sharedfiles/filedetails/?id=1417681494 https://steamcommunity.com/sharedfiles/filedetails/?id=1417682400 The area of 7 has been there for quite a while along with the two pipes that were left I am missing a couple of pic's sorry but these cover the events and problems of priority.. The Super Duper Spacerock.sav
  2. Yes I figured that out after a bit more play, but thanks for the post.. they seem to output fertilizer to boot... I missed it in the notes sorry..
  3. Well they have changed a bunch since I posted, my failure.. I succeeded in this in 19 day with 8 colonists, most were upgraded in class at least once. they all had the food they needed and enough art work to keep them happy my 2 tables went unused, this time. I am not capable of posting the challenge in a correct fashion, I asked some one else to correct it but no one has.. at 38 days I'm behind on food but soon that will be ok too. still at 8 colonists. sorry I will check back.
  4. the Dups are stacking at least 2 bottles of Dirty Water in front of the terrarumums.. sp.. at first I thought this just happened but in my current game I have two of them and both have dirty water stacked in front of them and they didn't happen from an accicent.. they were moved there! there are no other bottles around them to indicate an accident happened there or in the area https://steamcommunity.com/sharedfiles/filedetails/?id=1382653496 https://steamcommunity.com/sharedfiles/filedetails/?id=1382653741 It gets worse, I moved the terriaimums and now the bottles are in front of them again? what gives they are dumping huges amounts of polluted 02 into the game>? it turned out I had a bunch stacked in front of one them them and a few in front of the other
  5. oh no one reposted it oh well.. it must be understandable before they can do it! And Watermelen took it apart so I was in hopes they would make it make sense
  6. the the Algae Oxidisier is still at Max gas pressure? Makes no sense whatever. I dumped a large body of water into a vacuum on the lower floor and the upper tier is still at Max Pressure? https://steamcommunity.com/sharedfiles/filedetails/?id=1381479253 The Phlegm-Coated Antfarm.sav
  7. The whole systems is messed up, You have several jobs that have the same listings in them.. Some one needs to read the defineision of priorities.. Secondly they need to understand that repair belongs in Building! not Tidy. or is it in supply gah..the builders should handle all repairs they are already selected for construction of objects.. The Dups need to understand that they go to the closest Toilet to pee not clear across the base.. My picture is of a dup peeing on the floor in a restroom. I moved him up there twice and he still insisted he was going to dig. I started moving him at 100% Bladder, I've had repeated offenses of peeing in their rooms at night, with toilets open.. Please Fix it! I am tired of them peeing in there drinking water because they were going to get one more item, then, and not going to use the head!~ https://steamcommunity.com/sharedfiles/filedetails/?id=1379784689 priorities.sav
  8. Developement Build R2-266094 I have a dup stuck in the open door going through repeated falling animation. First door type offered.. the same one hatches are always stuck in... gee I just realized my crash I have been submitting old data, corrected in this post
  9. Developement Build R2-266094 I have a dup stuck in the open door going through repeated falling animation. First door type offered.. the same one hatches are always stuck in... gee I just realized my crash I have been submitting old data, corrected in this post output_log.txt STUCK DUP.sav
  10. I'm sorry it is poorly posted, I don't happen to be very good in English, let alone any other lanuage.. poor grade school, I had the luckiness to be in one of 6 classes that were all educated in a new manner at the time.. think 1950.. We all went thur 6 classes of edutcation, I think the attempt was canceled after 6th grade. I spent 5 and 6th grade at a 7th and 8th grader school, that right a jr high school.. it was there attempt to keep us isolated so to speak.. I happen to excel in science and music but english and math are in the toilet, so that killed science and my parents killed my music chance. things were different back then.. Yes I know it is kinda of impossilbe to meet the demands, If someone wishes to straighten out my post I will check it and approve.. I know a lot about the game, and they are possible to meet.. You can fake anything on a computer to think that just because your seeing it live it happened that way.. when you take time of from the show unless you have zero access to the game you can do all kinds of things if you wish. most people skip the boring parts all kinds of things can happen at that time too.. NotenKi wow there is interest, thats good..
  11. You need a file in there that saves everything they do from the time they turn on the computer until they turn it off, that needs to be tamper proof. I know that is hard to do, these guys are all something else when it comes to computers. I'm an average player, at best, I have terrbile luck to boot.. You have to not just do the You Tube things because you can fake those while your off camera! They are telling me Klei;s priority is not borked, that they get every thing done before I could even dream of researching the Jobs Counter, well that is a bit much, but nearly as soon. They also harp on me about needing CO2 scrubber, how do you reascearch that when you need so many other things? And Your all buying it at Klei, or certainly acting like it.. I want them to play a normal game, they can't reveal the map at any time accept by exploring. I'm going to offer a cash incentive to, of 500 dollars american to whoever wins this challenge.. you have to prove its not borked. I spent a hour and a half today finding the issue with the toilets, after I thought I had it all figured out... it turned out to be I'm as dum as you say.. the only thing I could figure was I accidentially set a sweep command at the same rate as the toilet cleaning, but you can't see that most of the time. at the end of 30 days you must have a stable colony with food and good food not just food, good food is what every each colonist needs to eat to do there job properly. Second you must have all the people in place you need to do each job. I normally get ranchers that have no like of farming and I have to push them thru just to get to ranching.. So Klei must make sure your games have the not edge given, them to get the people with the perfect job order. I understand you must all have luck out the wazoo.. but I don't I constantly get no one I need ... It is very seldom I get a game that has 1 or 2 colonist that can handle there tasks. What is spuring this on is all the eggs that Klei are placing at a time when I can't even dream of getting a rancher, I do have a colonist in farming but it wll be ages before the rancher that is also a farmer gets to the other side of Apprentice Farming.. I will make arrangements with Klei to give You the money. I will give you your seed, if any one asks for it.. Klei choice is final and they will award the money, but I don't think there will be very many takers Don;t go saying this is easy I just have to prove the priority is not borken read the rest the total post is included in this challenge. Why 30 days becuase you all act like you have it in the bag from the start of the game. Your repling to my posts telling me I'm snot because I use terrarumum or however you spell it so you have to go with out those.. and you must have it all done in 30 days to boot because everyone of you act like is nothing to do.. I do know I can't see what you all do, you could easily place your game on another computer and open the map but I hope you don't do anything that compomises yourself over this.. Klei can delete this, if they don't want to do this.
  12. [Game Update] - 265724

    Please bare with me what patch is this yes I see the number, but is it avialable on steam.. or is the pre to the pre you do on steam.
  13. Now I'm not certain any longer about rather it is or isn't only that it seems to not be working correctly, to how the game worked in the past prior to Jobs Today I had a dup make a mess, everyone in the colony currently has a Job, when mopping is set to 5 every one ignored it.. 6 the same 7 still ignored it 8 they finally stopped what they were doing and cleaned it up I Set a building Job that requires miners builder and helpers I only have a miner and a builder at the moment. I set it to 7 everyone started working on it but, I also have a job for the same thing set to 6, because I wanted them done in order my builder and Miner are both busy wasting time running back and forth to do both at the same time, broken right it sure seems broken to me BTW your new search to add stuff is borked as all get out how do I pick from 15 output files the correct one when I CAN"T see the date or time??? in the first media attahments I normally add both at the same time or game it was created in. I can get around on my own TY Temporal Galaxy.sav
  14. Okay I have a bug that is rotating. first they wouldn't work food, then they wouldn't replenish the algae to make O2, now its the manual wheels are not giving charge or rather barely any charge at all, no matter who's on the wheel it starts to charge and then it poofs and never charges the whole time they run, accept it runs the 2 O2 makers and the food platform.. that is all that is on the line, the first 2 times the batteries charged just fine. I am playing the hot code or preview of the rancher http://steamcommunity.com/sharedfiles/filedetails/?id=1328349350 http://steamcommunity.com/sharedfiles/filedetails/?id=1328349171 http://steamcommunity.com/sharedfiles/filedetails/?id=1328348943 output_log.txt broken again.sav
  15. Today, while watching my Dups work, I saw and amazing thing. The Dup was in a hole the floor was right at her head, she stood them for a moment and then climbed out. She looked back down climbed down into the whole and proceeded to weld her head in the floor, where as she immediately started screaming. I watched her through the entire process and it was on purpose! http://steamcommunity.com/sharedfiles/filedetails/?id=1297866932