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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Antipants

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About Antipants

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  1. Despite your fine efforts, I experienced an instant shooting in my very first endless run in the latest build. (Guard entered room, saw Internationale, fired immediately). Here's to hoping you can finally sort this tricky bug!
  2. This is a fantastic update. Excellent work, Klei. Diving in right now!
  3. Well, egg on my face...this is something I hadn't experienced after roughly 170 hours with the game! And I'm a regular hacker of said drones, too. It just never occurred to me. Klei, please disregard the third point in my post above.
  4. I...didn't even know that camera drones are armed!
  5. Ok, well I've experienced the following: (1) Stepped (foolishly) into an unchecked room, and been immediately shot upon detection (overwatch straight to execution). This was by one guard only, and no other guards on the map were alerted or on overwatch at the time. I haven't seen this since the most recent update, but I also haven't actively tried to reproduce it. (2) The most common, and the one that still occurs regularly enough to be a concern, is when an unrelated action or status change somewhere else on the map causes a guard who has, during that turn, detected and gone into overwatch to shoot the agent in question. This shooting doesn't happen immediately- the other action/status change occurs, and then it comes back to the guard on overwatch, who fires. I note that this occurs less regularly than before the most recent update, but it is still an issue. (3) This was a weird one, and I wouldn't know how to reproduce it. My last endless run came to an abrupt end because of this: - (i) Banks was spotted by a guard and a camera drone. Guard went into overwatch. - (ii) I brought Deckard in behind the guard and took him down with a regular neural stunner. Both agents were now within the camera drone's sight line. -(iii) A shot immediately rang out, but from where? No other guards had line of sight, or were anywhere near the event. It was a ghost shot, and it took out Banks. All primary keyboard and icon functions then stopped responding. I couldn't select or move any agents. I could only use the mouse to end the current turn, which is what I did. Next turn, a nearby alerted guard entered the room, placing Deckard under overwatch with nowhere to go. *Note:- I didn't make a bug report for this final one, as I have never seen it before. I'm going to try to reproduce it first, but the conditions are pretty specific. Anyhow, it's still shaping up to be a great game, and I'm sure these wrinkles will be ironed out eventually.
  6. Hi Jamesl. Do you mean post overwatch bug experiences in this thread, or elsewhere?