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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

lukasek

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About lukasek

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  1. character mod - basic problems

    Hi, Actually i already fixed the recipe problem... i chose different solution, but it works... Now about weapon... ive already did all of that months ago... (i working on this mod for about half a year... just havent got a lot of free time to do it quickly)... I applied many different build sets... i exchanged files in weapon pack it still doesnt work... Everything ive done, according to everything there is suggest it should be working... but it does not... im at loss... Im still thinking that there is some sort of video codec that is required to edit those files and when you do it without it it breaks everything... :/
  2. character mod - basic problems

    1) about knife... i've change the build.bin file, and replaced the original files name with my new items name. Is there something more i should have done? I've already made a character graphics (basically copied woodies template, but ive renamed all the files in the same way, and it works ok). Additionally ive tried to simply put a renamed axe graphics in place, and it didn't work as well... i suspect it might be the code... however i cant figure out what might be a problem with it... 2) I created a new tab in hud, and added few items to that tab so my character can create them, but despite everything working properly, the icons doesnt show (in craft tab i see those items as firepit, torch etc. and in inventory its a blank slot (i have to guess where everything is)... it is not tracking my texture files even though ive named everything correctly, I would like to add imege path line to script but all the variations ive used on survivalguide file simply had no effect at all or crashed the game upon loding. i included all the files with this post including scripts and graphics so everyone can take a look at them... If you need any more information just write what i haven't posted and i'll give all the answers i can (its difficult to write a book in the first post of how i started and what exactly i've done, step by step from the beginning ), also i didn't want to scare anyone with posting to long post, and probably writing many useless stuff that didn't possibly had anything to do with difficulties im experiencing...
  3. Hello there everyone. I'm currently working on my first character mod... Despite using few different guides, and "borrowing" code from other DS files and/or other mods, still not everything works as i would like to... I'm hoping someone might be able to help me... 1) problem I've encountered is that when i made a custom weapon/tool for my character it doesnt appear in game... (all descriptions and inventory icons work fine, also i can equip tool and use it on environment, but its invisible, and when i drop it on floor it vanishes). I believe my code is ok, and problem lays in graphics. Im using TEX tools that i downloaded from this site to made graphics for my tool. Is there some codec or dll i need additionally to the tools itself to make working .tex files? Cuz icons i have edited work fine, just animated stuff doesnt seem to work. 2) I want my character to be able to create custom items (like wickerbottom). Coding works very well and everything works peachy, but i dont know how to edit craft menu icons, and after I merged few similar items into one file its no longer showing icons of items in inventory (however game models work ok). Could someone tell me what am i doing wrong? Im adding some of my files as reference less.lua survivalguide.lua survivalknife.lua survivalknife.zip swap_survivalknife.zip
  4. Miniature Yurt

    Could you please make version for DST? Pleaseeee