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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Ninaiso

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About Ninaiso

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Klei Featured Artist
Don't Starve Together
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  1. inhumanrobot just WOW!! Your art has inspired me wow I ADORE ALL OF IT you are amazingly skilled and talented!! Such great work oh boy oh man oh golly gee keep it up!!
  2. Hey guys! Long time no see! I thought I'd finally add an art thread here after much debate and fighting with myself. Everyone has such inspiring work here, so I hope my doodles can entertain you! They're kind of large so be warned. Let's start... And my personal favorite... Thanks much for taking a look! I hope you enjoyed it, I'll do my best to post more on this thread in future!
  3. Sweet lord you're art is amazing!! I really love your drawing style! It's so posh and beautiful! Perhaps we might see a drawing in the future of daddy Wilson daughter Wendy? I really dig the guardian/godchild type of dynamic thing with those two ugh. Keep up your fantastic work!
  4. Just my little fanart corner

    I love your style! Such a right blend of creepy~ Keep up the great work!!
  5. The anticipation and excitment!!! Good luck to you all! May Maxwell be ever in your favor!
  6. Oh my goodness that little comic/stage of grief thing looks so wonderful already kjshfvksjdhgvkhjvskhjfkhsg I love the Wilson Wendy duo so much aaaaaaaaaah <3 Good job so far and can't wait to see more!
  7. Welcome to the forums! I absolutely LOVE your art! Wendy is my favorite and I adore seeing her interact with Wilson myself! They make a good duo, putting me in the mind of Garry and Ib haha~ My beloved and I will be using them prominently when we play Don't Starve Together! So you know I'm loving this art! You have such skill and such a great style!! Keep up this amazing work!
  8. Finally I have internet again and can s- OH MY GOODNESS!!! This is PERFECT! Thank you so so so so so so soooooo much!!!! <333 I love it!! Aaaah just look at them all! So perfect! I love it so much! Thank you!!!!
  9. "Say,pal..."

    I originally thought "He must have brought me here! But... Why?" and I was hooked! As for my thoughts on Maxwell in general...
  10. Ahhh yes yes yes that would be an amazing cinematic to witness!!! Wendy is my absolute favorite so of COURSE I would cherish that in all my days as I just LOVE Don't Starve animations! Funny you should mention Bastion... My beloved actually mentioned it himself and linked me to a few he calls very "Don't Starve", including In Case of Trouble! I really enjoy that soundtrack and would actually love to play the game itself! But for now... I play Don't Starve and soon Don't Starve Together!! Tell me do you write? You're quite the prolific author! I'd love to read work of yours. ^^
  11. Ragtime is wonderful. I also love Spring Cleaning myself aaaaah~ Such good music in this game. Hm, there is also a song I picture Wendy singing by the fire. https://www.youtube.com/watch?v=SXpnI52cLEc Hehe, my beloved and I have this running joke that when we play Don't Starve Together I will sing this as Wendy by the fire and he as Wilson will cut in loudly with "Lean on Me".
  12. Your art is AMAZING!!! I adore it very much!! The way you draw Wendy is so great and THAT MAXWELL AH! Also love your Wilson too! You just do such a great job!! Keep up the great work it's so inspiring! <3 If you're still taking requests, could you do a scene with Wilson, Wendy, and Chester please? Something heartwarming, like they have a moment to breathe and just be human for a while?