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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About Catweaselcrow

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  1. Don't Spoil Early

  2. Equivalent Exchange v2 (SW Compatible)

    I think the conflict is the change to recipe.lua, which now checks to see if your save is vanilla, rog or sw, and loads/merges recipes accordingly. But EE gets all the recipes before a savegame has been selected....and therefore dies. So we need a custom recipe reader function, or to call the existing one later (i.e. once the save has been selected, not at game boot).
  3. Equivalent Exchange v2 (SW Compatible)

    i'll have a look at the code, and see what i can see. i think it's the way the recipe constructor has changed in the SW build (there's an extra argument now) that is causing problems when EE reads through recipes in its initialisation. It's not like it crashes when i load a save, it dies when DS itself starts, before the main menu screen. I think other users will have this problem...sure it's not specific to my install.
  4. Equivalent Exchange v2 (SW Compatible)

    Verified the files - still crashed. you can't have both DLCs enabled simultaneously - you pick which one to use when you create the game. Either/or.