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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Koipa

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  1. I noticed same when I was playing on switch! Strange bug
  2. Switch 1.0.3 Questions

    There is toggle in settings where you can change brighteness. They added this feature in 1.0.3
  3. Switch 1.0.3 Questions

    Yeah please post changelog! for the changelog: they added brighteness togle in settings I was told by one of the devs that they fixed some “mysterious crashes”, volcano season bug. we need to check boomerang bug as well. confirmation would be nice!
  4. Wolly & Pig King?

    No. You should have both!
  5. Yeah just expierenced this on my playthrough. Shipwrecked generation screen, desert biomes even with rog disabled. and it is present in 1.0.2 version
  6. Yeah I noticed strange hound attacks after leaving cave as well!
  7. Wow. So we waited for nothing.
  8. Game crashes gives you error and closes the game when exiting cave if you stay longer. After reloading game you apear near the sinkhole like nothing happened and can continue play. Another bug with ruins: after genereating ruins you can see your character going down the rope and game just freezes forcing you to exit. As far I tested it happens only first time you enter!
  9. Using bomerang still causes crash!
  10. They do not know what they fixed by themselves!
  11. It is not about testing even, they were aware that they are releasing outdated version on switch with all known bugs. Check the shipwrecked wiki patches changelogs and you will find all bugs we are seeing now in any form or onother! And this is volunteer to slap on your face! And by the way it took me only 1h or even less to find these bugs. How you can miss hounds spawning in water? I have over 40h on switch and it keeps happening all the time! For the season bug - they were aware but released as it is! Which is a shame! They should try to implement as much fixes in release as possible and not rely on patches which tooks as you can see almost a month!
  12. I would better waited longer for full polished game than buying and waiting for a patch. Where is patch notes to check what is fixed? Because there is a lot to be fixed and we waited long enough for this golden patch! Lets hope it is not rushed like first one which was almost useless for most of the people I think this patch wont include bomerang fix plus wickerbotom books glitches. So we will need to wait another month or so. Now I am at the poit waiting for patch: can not go to volcano, caves, runes because season going to change, if I try to catch bomerand it instantly freezes the game so I need to catch it with my face, map exploration is ridiculous(is anyone even checked game before publishing?) and so on. Horible bug mess. And what is the point of filling bug reporter if no one responds or marks those as known issue? There is loads of opened tickets but a lot of them are just ignored. and most importand who decided to release it as old version without recent patches?
  13. It seems we going to wait one more month or so?